NHS North Of England Commissioning Support Unit

Practice IT Manager

Information:

This job is now closed

Job summary

PRACTICE IT MANAGER

JOB VACANCY

30-37.5 Hours Per Week

Pay Dependent on Experience

NHS Pension, Rewards Scheme, Salary Sacrifice Options

5 Weeks leave + Bank Holidays, Long Service Benefits

Do you know NHS IT like the back of your hand?

We're looking for an experienced IT leader with the skills to support a growing team with all the technology we use to provide outstanding care to our 15000 patients.

You'll have an eye for detail, and a broad set of technical skills, as well as the soft skills to manage staff with varying degrees of computer literacy, and to co-ordinate external suppliers. Most of all, you'll be ready to work as part of our senior team to make sure that the engine room of the practice runs smoothly at all times.

Closing date: 15/11/2024

Main duties of the job

To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systems management duties in support of the multidisciplinary team.

Duties can include but are not limited to, leading the running of patient searches and requested reporting data, running call and recall functions for Long Term Conditions and other clinical recalls, administration of databases, user accounts, housekeeping, upgrades and general queries.

In addition, the post holder will be required to provide support to the multidisciplinary team, maintain the organisations IT infrastructure, provide support to the team, ensure all issues are resolved or escalated in a timely manner and provide local training as necessary, providing first line support for all systems and handing off to external support where appropriate, whilst ensuring all issues are resolved or escalated in a timely manner.

To deputise for the Clinical Services Manager, and to take over leadership of the team on her upcoming retirement, overseeing the Data Quality/IT team, scanning, secretarial and records functions.

About us

We are a carer friendly employer. We hold the Gold award in better health at work and are very focused on improving the health and wellbeing of staff whilst at work. NHS Pension,Rewards Scheme & Salary Sacrifice Options.

If you would like to make an informal enquiry please contact Paul Conroy, Practice Business Manager, Denmark Street Surgery, Darlington, DL3 0PD on 01325 460731 or e-mail denmark.street@nhs.net

Details

Date posted

31 October 2024

Pay scheme

Other

Salary

Depending on experience Negotiable

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

I9869-2567

Job locations

Denmark Street Surgery

Denmark Street

Darlington

County Durham

DL3 0PD


Job description

Job responsibilities

To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systems management duties in support of the multidisciplinary team.

Duties can include but are not limited to, leading the running of patient searches and requested reporting data, running call and recall functions for Long Term Conditions and other clinical recalls, administration of databases, user accounts, housekeeping, upgrades and general queries.

In addition, the post holder will be required to provide support to the multidisciplinary team, maintain the organisations IT infrastructure, provide support to the team, ensure all issues are resolved or escalated in a timely manner and provide local training as necessary, providing first line support for all systems and handing off to external support where appropriate, whilst ensuring all issues are resolved or escalated in a timely manner.

To deputise for the Clinical Services Manager, and to take over leadership of the team on her upcoming retirement, overseeing the Data Quality/IT team, scanning, secretarial and records functions.

Please see the attached Job Description in Supporting Documents for more information.

Job description

Job responsibilities

To be responsible for the day-to-day functionality of the organisations IT systems, undertaking a wide range of IT systems management duties in support of the multidisciplinary team.

Duties can include but are not limited to, leading the running of patient searches and requested reporting data, running call and recall functions for Long Term Conditions and other clinical recalls, administration of databases, user accounts, housekeeping, upgrades and general queries.

In addition, the post holder will be required to provide support to the multidisciplinary team, maintain the organisations IT infrastructure, provide support to the team, ensure all issues are resolved or escalated in a timely manner and provide local training as necessary, providing first line support for all systems and handing off to external support where appropriate, whilst ensuring all issues are resolved or escalated in a timely manner.

To deputise for the Clinical Services Manager, and to take over leadership of the team on her upcoming retirement, overseeing the Data Quality/IT team, scanning, secretarial and records functions.

Please see the attached Job Description in Supporting Documents for more information.

Person Specification

Experience

Essential

  • TPP Systm1, Desktop operating systems, Windows, SAN Technology, network infrastructure appliances, firewalls, accounting and payroll software packages.
  • Experience of establishing effective office administrative systems.
  • Experience of working in a healthcare setting.

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • GCSE Mathematics and English (C or above).

Desirable

  • Degree in IT or related subject.
Person Specification

Experience

Essential

  • TPP Systm1, Desktop operating systems, Windows, SAN Technology, network infrastructure appliances, firewalls, accounting and payroll software packages.
  • Experience of establishing effective office administrative systems.
  • Experience of working in a healthcare setting.

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • GCSE Mathematics and English (C or above).

Desirable

  • Degree in IT or related subject.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

Denmark Street Surgery

Denmark Street

Darlington

County Durham

DL3 0PD


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

Denmark Street Surgery

Denmark Street

Darlington

County Durham

DL3 0PD


Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Amy Norton

Denmark.street@nhs.net

01325460731

Details

Date posted

31 October 2024

Pay scheme

Other

Salary

Depending on experience Negotiable

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

I9869-2567

Job locations

Denmark Street Surgery

Denmark Street

Darlington

County Durham

DL3 0PD


Supporting documents

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