Job summary
Are you highly motivated to develop your skills and can work in a fast-paced environment? Are you a team player who strives to deliver the highest quality work?
We are seeking a Medical Secretary to join our team, providing support to our Primary Health Care Team. Working hours can be full time 37 hours per week, or part time for a minimum of 20 hours per week. This post is temporary for 9-12 months.
You must possess fast and accurate keyboard and IT skills, be able to work with minimum supervision and be committed to delivering the highest quality support to our Team. Any additional training required will be provided.
Main duties of the job
Type from dictation, audio, or manuscript to a consistently high standard
Carry out Secretarial tasks for the team
Ensure all correspondence is signed and promptly dispatched via by the appropriate method.
Prioritise the daily workload, action tasks and emails.
Ensure all forms are processed, coded within the clinical system daily and confirmation of receipt entered into the patient record.
Liaise with local providers regarding patient queries and matters of medical urgency.
Set up, update, and maintain referral audits, providing monthly and annual data when required. Manage the patient referral process and database.
About us
Valens Medical Partnership is a GP Practice and leading Primary Care Network (PCN). We embrace new, innovative ways of working and technology that supports us in delivering patient care, looking after the healthcare needs of around 52,000 patients across our eight surgeries in Northumberland.
Our surgeries are situated in Ashington, Cramlington, Lynemouth, Morpeth, Newbiggin, Pegswood, Seaton Delaval and Seaton Sluice.
You must be able to travel to meet the requirements of the role.
We can offer you:
-Starting leave allowance of 5 weeks which increases to 6 weeks with length of service
-Contractual sick pay which increases with length of service
-Option to join the NHS Pension Scheme with an employer contribution of 14.38%
-Flexible working opportunities
-Staff wellbeing initiatives throughout the year
-Regular training
Job description
Job responsibilities
1.Type from dictation, audio or manuscript to a consistently high standard: referral letters; secretarial tasks for the PHCT on request;
2.Ensure that all correspondence is signed by clinicians and promptly dispatched by the appropriate method (posting, attaching electronically, e-referral (Choose & Book), or faxing).
3.Prioritise the daily workload generated from the PHCT.
4.Ensure all forms are processed, coded within SystmOne on a daily basis and where faxed, confirmation of receipt entered into the patient record.
5.To liaise with local providers regarding patient queries and matters of medical urgency either using your own initiative or at the request of other PHCT members.
6.Set up, update and maintain referral audits, providing monthly and annual printouts when required. Manage the referral management process and database.
7.Take action on all tasks and e-mails daily.
8.Develop working knowledge of clinical systems and follow all procedures and protocols where applicable.
9.Provide adequate secretarial cover during holiday time and sickness.
10.Provide additional secretarial services when required e.g. project work, photocopying.
11.Any other delegated duties considered appropriate to the post.
Please see the attached Job Description and Person Specification in Supporting Documents for more information.
Job description
Job responsibilities
1.Type from dictation, audio or manuscript to a consistently high standard: referral letters; secretarial tasks for the PHCT on request;
2.Ensure that all correspondence is signed by clinicians and promptly dispatched by the appropriate method (posting, attaching electronically, e-referral (Choose & Book), or faxing).
3.Prioritise the daily workload generated from the PHCT.
4.Ensure all forms are processed, coded within SystmOne on a daily basis and where faxed, confirmation of receipt entered into the patient record.
5.To liaise with local providers regarding patient queries and matters of medical urgency either using your own initiative or at the request of other PHCT members.
6.Set up, update and maintain referral audits, providing monthly and annual printouts when required. Manage the referral management process and database.
7.Take action on all tasks and e-mails daily.
8.Develop working knowledge of clinical systems and follow all procedures and protocols where applicable.
9.Provide adequate secretarial cover during holiday time and sickness.
10.Provide additional secretarial services when required e.g. project work, photocopying.
11.Any other delegated duties considered appropriate to the post.
Please see the attached Job Description and Person Specification in Supporting Documents for more information.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) Maths and English Grade C or above.
Desirable
- NVQ 2 in Business Administration or similar subject.
Experience
Essential
- Experience of Secretarial work in a healthcare environment.
- Knowledge of medical terminology.
- High standard of written work.
- Excellent IT and keyboard skills, highly IT literate and able to accurately input data.
- Excellent written and verbal communication skills.
- Excellent organisational skills.
- Accuracy in record-keeping.
- Understanding of the need for patient confidentiality and data protection.
Desirable
- RSA qualifications.
- Experienced at audio transcription.
- Experience of using SystmOne.
- Knowledge of primary and secondary care systems.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) Maths and English Grade C or above.
Desirable
- NVQ 2 in Business Administration or similar subject.
Experience
Essential
- Experience of Secretarial work in a healthcare environment.
- Knowledge of medical terminology.
- High standard of written work.
- Excellent IT and keyboard skills, highly IT literate and able to accurately input data.
- Excellent written and verbal communication skills.
- Excellent organisational skills.
- Accuracy in record-keeping.
- Understanding of the need for patient confidentiality and data protection.
Desirable
- RSA qualifications.
- Experienced at audio transcription.
- Experience of using SystmOne.
- Knowledge of primary and secondary care systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
Lintonville Medical Group
Lintonville Terrace
Ashington
Northumberland
NE63 9UT
Employer's website
https://www.necsu.nhs.uk (Opens in a new tab)
