PCN Digital and Transformational Lead

Job summary

The Digital & transformation Lead is an exciting new role in the rapidly developing environment of primary and community healthcare management. The successful candidate will play a significant part in the development of PCNs in Easington and Sedgefield supporting the delivery of their Digital and transformational progress.

They will support the Clinical Directors, Business Managers and Practices in the digital and transformational initiatives for our 5 PCNs, playing a central role in supporting the practices identify and implement new technology to support patient care. Identify key measures and monitor progress through the year. Support social media and other innovative methods of reaching our patient population.

Main duties of the job

Identify digital solutions to support the development, resilience, and the future proofing in line with local, regional and national needs.

Improve adoption of new technology to enhance patient access and experience and increase PCN productivity.

To ensure the PCNs, and member practices, are conforming with national policy on digital priorities.

To standardise, manage and monitor websites and social media accounts.

Manage and make best use of appropriate NHS Digital offers.

Manage, on behalf of the PCNs, Ardens reporting, and issues highlighted from searches in the software and systems.

Keep the PCN Boards updated on performance and delivery of the PCN DES and other performance requirements.

Managing - Online access.

Increasing take up of digital services.

Delivering against NHS Digital Journey Planner.

Ensure the PCNs complies with all Data Protection Regulations/GDPR.

To provide advice and recommendations on potential developments or areas for service improvement.

Keep up to date with all professional requirements of the ARRS Digital and Transformational lead role/responsibilities.

Lead on accessing national and ICB information platforms to ensure the PCNs have the most up to date digital intelligence for example RAIDR.

Interpret data and highlight variation to support discussion about where variation is and is not warranted.

About us

South Durham Health Community Interest Company is a not-for-profit collaborative of GP practices in County Durham, we are the managing agent for the 5 primary care networks in the Sedgefield and Easington localities which include:

Durham Coast PCN https://durhamcoastpcn.gpweb.org.uk/

Easington Central PCN https://easingtoncentralpcn.gpweb.org.uk/

North Easington PCN https://northeasingtonpcn.gpweb.org.uk/pcn-home/

Sedgefield 1 PCN https://sedgefield1pcn.gpweb.org.uk/

Sedgefield North PCN https://sedgefieldnorthpcn.gpweb.org.uk/

We have a combined patient population of 204,554 across 21 practices.