CHC Assistant

NHS Greater Manchester Integrated Care

The closing date is 02 December 2024

Job summary

As CHC Assistant, your role will be to provide administrative support to the CHC Office Manager and the Continuing and Complex Healthcare Team performing a wide range of administrative functions including maintaining office systems and processes, scanning and data inputting.

CHC is a friendly, busy team where colleagues work together to meet the needs of the service. You will be required to work closely with your colleagues but also have the ability to work on your own initiative and handle sensitive situations.

There are currently 1 part time vacancy within the CHC team at Stockport Locality.

Please note: previous applicants need not apply

Main duties of the job

First point of contact for telephone queries escalating any issues, as appropriate.

Inputting/updating patient data system.

Arrange various meetings on behalf of the Nurse Assessors including Multi-disciplinary Meetings (MDTs) and Review meetings.

About us

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.

Date posted

20 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa

Contract

Permanent

Working pattern

Part-time

Reference number

896-C&N-1026-B

Job locations

Stopford House

Stockport

SK1 3XE


Job description

Job responsibilities

You will be the first point of contact for telephone queries. This could be from a variety of sources including colleagues, other professionals or members of the public.

Inputting case notes and updating the data management system is an important and integral part of the role, where attention to detail is required.

Good communication skills along with the ability to plan and prioritise your workload is essential.

Arranging various meetings on behalf of the Nurse Assessors, such as MDTs and Review meetings.

Job description

Job responsibilities

You will be the first point of contact for telephone queries. This could be from a variety of sources including colleagues, other professionals or members of the public.

Inputting case notes and updating the data management system is an important and integral part of the role, where attention to detail is required.

Good communication skills along with the ability to plan and prioritise your workload is essential.

Arranging various meetings on behalf of the Nurse Assessors, such as MDTs and Review meetings.

Person Specification

Knowledge

Essential

  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access

Desirable

  • Knowledge of NHS issues

Qualifications

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent previous experience

Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent previous experience
  • Demonstrable experience in dealing with the public

Desirable

  • Experience of minute taking
Person Specification

Knowledge

Essential

  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access

Desirable

  • Knowledge of NHS issues

Qualifications

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent previous experience

Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent previous experience
  • Demonstrable experience in dealing with the public

Desirable

  • Experience of minute taking

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Greater Manchester Integrated Care

Address

Stopford House

Stockport

SK1 3XE


Employer's website

https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Greater Manchester Integrated Care

Address

Stopford House

Stockport

SK1 3XE


Employer's website

https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

CHC Office Manager

Alison Jackson

alisonjackson2@nhs.net

01614269906

Date posted

20 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa

Contract

Permanent

Working pattern

Part-time

Reference number

896-C&N-1026-B

Job locations

Stopford House

Stockport

SK1 3XE


Supporting documents

Privacy notice

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