Programme Manager

Job description

Job responsibilities

Key responsibilities

Strategy/Policy/Service Development and Implementation

Manage specific projects within programme workstreams, flexing this support over time to meet the requirements of the People and Culture Function.

Support emerging programmes of work including the development of new organisations and provider collaborative arrangements, as and when required and ensure implementation and delivery milestones are in place.

Responsibilities for physical and financial resources

To ensure effective management of programme finances both in terms of the resources to plan and implement the programme and also to realise any financial outputs required from the programme e.g. savings

To support procurement activities as appropriate

Communication

Develop and maintain effective relationships with senior officers and other key stakeholders from a wide variety of partner organisations, ensuring clear and effective channels of communication. Maintain control of scope through an effective change control process, consulting with key stakeholders as necessary.

The post holder will provide and receive highly complex information including negotiating with senior stakeholders and groups on difficult and controversial issues.

To liaise with other NHS GM team members teams to ensure a strategic and tactical approach to implementation, delivery and assurance is taken.

To ensure high levels of engagement with Trusts, CCGs, Local Authorities, Fire, Ambulance, police, member practices, clinical leads, primary care networks, patients/public and partner organisations to ensure programmes are effectively implemented.

Partnership Working/Collaboration

Working closely with the People and Culture Governance Groups to ensure delivery of key strategic workforce objectives and programmes.

Working with key external organisations for example, NHS England, Skills for Care to ensure programme tasks are effectively delivered.

To work with provider organisations to ensure effective connectivity with their developing provider arrangements.

To work as part of the wider NHS GM team and stakeholders to further our organisational goals.

Planning and Organising

Proactively utilise business management tools and solutions to effectively manage resources and individual programme budgets and expenditure forecasts ensuring delivery of programmes to an agreed budget and providing updates on a regular basis.

Effectively manage programme risk through effective analysis, mitigation and contingency planning.

Deliver programme management and business analysis support for locality and GM detailed design and implementation of new ways of working and care pathways.

Support the planning process for determining transformation priorities, and support the development and consideration of funding bids.

Deliver programme management and business analysis on new GM wide programmes as identified as part of planning (GM Locality Plans wide)

Programme manage specific commissioning work and service specification development, as required

To use effective programme management methodology to ensure programmes are delivered on time, within budget and to the required standard

To ensure that programmes are defined ensuring that they contribute to the NHS GMs organisational goals.

To develop business cases as required

To outline and measure delivery of the NHS GM team priorities and milestones.

Information/Data Analysis, Management and Reporting and Information resources

Manage the successful delivery of a range of highly complex programmes and initiatives on time, to budget and of the right quality, ensuring that regular reporting arrangements are in place to keep programme boards and key stakeholders informed.

Deliver a range of fully assessed options for resolution of highly complex issues in order to drive effective decision-making, monitor interdependencies and risks between programmes and escalating risks of potential conflicts where necessary.

Accountable for the management of all programme documentation, including effective record keeping and version control of programme documentation.

Takes decisions on difficult and contentious issues where there may be a number of courses of action.

Leadership/Management and Human Resource Management

To manage human resources, including direct line management of programme staff or leadership of a programme team drawn from within NHS GM and partner organisations.

Provide strong leadership to programme resources, framework partners and consultants, defining work, ensuring deadlines are understood and adhered to and that programme objectives are clearly articulated and understood.

The Programme Manager will deputise for the Head of Workforce Development where appropriate, and will take on line management duties for the pool of team members.

Freedom to Act

The post holder will need to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.

Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.

Experience of identifying and interpreting National policy.

Personal commitment to continuous self-development and service improvement.

To ensure that the Partnerships policies and procedures are adhered to in management of programmes.

Working with others

To cover for colleagues as appropriate during periods of illness or holiday.

To work in partnership with others and as part of cross directorate teams to deliver successful outcomes.

To coordinate activities of other officers in the awareness of the business agenda with specific reference to communication of directorate and corporate activities.

People Management

Work as part of a strong effective team by bringing new ideas and treating colleagues with compassion and support.

Manage own workload and make informed decisions in the absence of required information, working to tight and often challenging timescales.

Promote the business and people benefits of a wellbeing culture ensuring that wellbeing is a shared responsibility and integrated into all people practices.

Key Working Relationships

Chief People Officer

Head of Workforce Development

Workforce Development team embers

System colleagues from across the Greater Manchester NHS trusts, local authorities and other public bodies

Other key ICB team members.

Colleagues from across the Greater Manchester NHS trusts, local authorities and other public bodies

Person Specification

Qualifications

Essential

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

Experience

Essential

• Programme management experience
• Evidence of influencing and networking expertise

Knowledge

Essential

• Knowledge of T Levels and the GM Education landscape

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Greater Manchester Integrated Care

Address

Tootal Building or other central Manchester location / hybrid working

Oxford Street

Manchester

M1 3BN

Employer's website

https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)