Swansea Bay University Health Board

Health Care Support Worker - Learning Disabilities

The closing date is 07 April 2026

Job summary

The Healthcare Assistant (band 3) has a greater degree of autonomy than the Healthcare Assistant (band 2) and undertakes a broader range of health and care in accordance with policy and procedures.

The post holder will work on their own initiative, undertaking delegated tasks with appropriate supervision in place from a registered practitioner/assistant practitioner.

Main duties of the job

The post holder contributes to assessment and assists in the development, implementation, and evaluation of individualised care plans. They will supervise other staff and promote the delivery of high-quality care.

Assist the Registered Practitioner/Assistant Practitioner in the assessment, on-going assessment, planning, management, and evaluation of the delivery of care in a community setting.

Under direction of the Registered Practitioner/Assistant Practitioner, supports appropriate individualised, clinical/risk assessments providing accurate feedback as necessary.

Deliver safe, high quality, compassionate care following individualised care plans and treatment interventions determined by the Registered Practitioner. This will include supporting patients with all aspects of the fundamentals of care including activities of daily living, providing feedback on progress against the plans.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,300 to £27,890 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

130-ACS044-0426

Job locations

Laurels & Briary

36 Cowbridge Road West, Hensol

Ely

CF5 5BS


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications & Knowledge

Essential

  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
  • Ability to be able to complete certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction

Desirable

  • Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA)

Experience

Essential

  • Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable

  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

Skills and Attributes

Essential

  • Good communication skills - verbal, non-verbal and written, with the ability to convey information clearly and sensitively
  • Ability to work with minimum supervision to a high standard
  • Ability to keep calm in stressful situations
  • Ability to demonstrate a caring and compassionate approach
  • Organisational skills, with the ability to plan and prioritise own and others workload efficiently
  • Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS
  • Physically able to carry out the duties of the role, including lifting, assisting with mobility, implementing restraint (if required) and performing other manual tasks.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Person Specification

Qualifications & Knowledge

Essential

  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
  • Ability to be able to complete certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction

Desirable

  • Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA)

Experience

Essential

  • Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable

  • Experience of working with patient groups relevant to area of practice
  • Experience of working within the NHS

Skills and Attributes

Essential

  • Good communication skills - verbal, non-verbal and written, with the ability to convey information clearly and sensitively
  • Ability to work with minimum supervision to a high standard
  • Ability to keep calm in stressful situations
  • Ability to demonstrate a caring and compassionate approach
  • Organisational skills, with the ability to plan and prioritise own and others workload efficiently
  • Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS
  • Physically able to carry out the duties of the role, including lifting, assisting with mobility, implementing restraint (if required) and performing other manual tasks.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Laurels & Briary

36 Cowbridge Road West, Hensol

Ely

CF5 5BS


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Laurels & Briary

36 Cowbridge Road West, Hensol

Ely

CF5 5BS


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Manager

Rachel Walters

rachel.walters@wales.nhs.uk

02920554510

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,300 to £27,890 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

130-ACS044-0426

Job locations

Laurels & Briary

36 Cowbridge Road West, Hensol

Ely

CF5 5BS


Supporting documents

Privacy notice

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