Job summary
This post is for a booking clerk at the South West Wales Cancer Centre, Singleton.
The post holder will provide a professional booking service for new and follow up appointments and administrative support in the effective management of appointments bookings, including clinic maintenance.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Main duties of the job
Provide a courteous, professional booking service for new and follow up appointments
Administration support in the effective management of appointments bookings, including clinic maintenance
Update spreadsheets with booking and clinic information
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, In English and Welsh
Job description
Job responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, In English and Welsh
Person Specification
Experience
Essential
- Experience using computer software packages such as Microsoft Office
- Experience of effective team work
Desirable
- Experience of working in a busy office environment
Aptitudes and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Excellent Communication Skills confident - able to communicate to staff of all levels
- Excellent Telephone Manner
- Proven organisational and administrative skills, ability to prioritize work loads
- Have a flexible approach to work ability to work under pressure and tight deadlines
- Self Motivated/Able to work unsupervised
- Is tactful and shows awareness of sensitive issues
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
Essential
- Ability to travel within geographical area.
- Able to work hours flexibly.
- Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check
Information and Qualifications
Essential
- Good standard of general education, minimum 5 GCSE's at C or above
- Good knowledge of administration/clerical procedures
Desirable
- NVQ in Administration or equivalent
- ECDL
Person Specification
Experience
Essential
- Experience using computer software packages such as Microsoft Office
- Experience of effective team work
Desirable
- Experience of working in a busy office environment
Aptitudes and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Excellent Communication Skills confident - able to communicate to staff of all levels
- Excellent Telephone Manner
- Proven organisational and administrative skills, ability to prioritize work loads
- Have a flexible approach to work ability to work under pressure and tight deadlines
- Self Motivated/Able to work unsupervised
- Is tactful and shows awareness of sensitive issues
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
Essential
- Ability to travel within geographical area.
- Able to work hours flexibly.
- Satisfactory Standard/Enhanced DBS clearance including an Adults and Childrens Barred List check
Information and Qualifications
Essential
- Good standard of general education, minimum 5 GCSE's at C or above
- Good knowledge of administration/clerical procedures
Desirable
- NVQ in Administration or equivalent
- ECDL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
