Swansea Bay University Health Board

Theatre Receptionist

The closing date is 07 July 2025

Job summary

We are currently recruiting for a part time band 2 Receptionist to join our Day Surgery theatre Unit at Singleton Hospital.

The theatre day unit is a busy fast moving environment and we are therefore looking for a hard working, caring and motivated individual to join us in this role.

The post holder is required to be responsible for the day-to-day running of the reception area within the Day Unit.The post holder will support the theatre staff in the effective booking, notification, admission and discharge of patients and their medical records.

The post holder will be required to input/amend details into the Theatre Operating Management System (TOMS) and to print and distribute operating lists to the relevant Theatres.

Main duties of the job

Develop good communication skills within limitations of role whilst maintaining confidentiality.

Provide reception duties, ensuring that all communication with patients, carers and staff is always undertaken in a courteous and helpful manner.

Inform Registered Nurse/ODP of patient details/messages relating to the patient's care.

Receive and transfer telephone call within the department.

Maintain good working relationships with other members of the multidisciplinary team thus promoting a professional working environment.

Receive complex, sensitive or contentious information where reassurance is required to allay patient's anxiety and alleviate stress

Greet and check patients detail on arrival to the unit Inform Theatre staff of the patient's arrival.

Ensure that all patient medical notes/documentation/referrals accompany the patients to the Theatre area.

Prepare Operating lists for the following day's theatre activity.

Pass all relevant patient information to relevant qualified practitioner.

Maintain a safe environment and assist in the cleaning, stocking, assembly, maintenance and preparation of reception areas and equipment/items.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

130-AC115-0625

Job locations

Singleton Hospital Day Unit

Sketty

Swansea

SA2 8QF


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification for band 2 receptionist attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification for band 2 receptionist attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome

Person Specification

Essential Qualifications & Knowledge

Essential

  • Good level of education

Desirable

  • NVQ level 2/3 Or working towards

Essential Experience

Essential

  • Surgical Ward / Theatre experience

Essential Aptitude and abilities

Essential

  • Effective Communication skills.
  • Able to work under the pressure & time scales of the operating department demands, whilst maintaining quality and standards of work
  • Basic computer skills
  • People\patients\clients care skills.

Desirable

  • Welsh Language Skills are desirable.
Person Specification

Essential Qualifications & Knowledge

Essential

  • Good level of education

Desirable

  • NVQ level 2/3 Or working towards

Essential Experience

Essential

  • Surgical Ward / Theatre experience

Essential Aptitude and abilities

Essential

  • Effective Communication skills.
  • Able to work under the pressure & time scales of the operating department demands, whilst maintaining quality and standards of work
  • Basic computer skills
  • People\patients\clients care skills.

Desirable

  • Welsh Language Skills are desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital Day Unit

Sketty

Swansea

SA2 8QF


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital Day Unit

Sketty

Swansea

SA2 8QF


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Day Surgery Unit manager

Dorina Stanciu

dorina.stanciu@wales.nhs.uk

01792205666

Details

Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

130-AC115-0625

Job locations

Singleton Hospital Day Unit

Sketty

Swansea

SA2 8QF


Supporting documents

Privacy notice

Swansea Bay University Health Board's privacy notice (opens in a new tab)