Job summary
Come and join the innovative Occupational Therapy team in Swansea Bay University Health Board.
There is a permanent, full-time Clerical assistant post available to support the OT team at Neath Port Talbot Hospital. Working days will be Monday - Friday, working 37.5hrs
The role involves supporting the Locality Lead OT, as well as helping to manage waiting lists, liaising with the public and streamlining current systems with the use of technology.
Main duties of the job
To be a member of the Occupational Therapy team supporting therapists in the delivery of an Occupational Therapy Service.
To provide an efficient clerical and word processing service skills to the Occupational Therapy serviceTo develop and maintain effective systems of work appropriate to the department, in line with Health Board Policies
To manage the waiting lists using appropriate electronic systems for outpatients attending the department
To participate in CPD and develop skills and knowledge through participation supervision and other identified developmental activities.
To provide cover for other clerical staff within therapies to include general reception duties as delegated by Locality Lead.
To manage staff queries independentlywithin appropriate guidelines (e.g. A/L, sickness, Payroll).
Carry out administrative duties in relation to clinical, service, departmental needs.
We encourage you to contact us to discuss more specific details regarding the service area and job role
About us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Good standard of education
Desirable
- Recognised computer qualification or equivalent proven working experience
Experience & Knowledge
Essential
- Able to demonstrate an advanced level of proficiency and evidence of experience of Microsoft office applications (incl. Word, excel, powerpoint)
- Experience of data entry
Desirable
- Experience of working and reporting from database applications
Skills & Abilities
Essential
- Effective communication skills - verbal and written
- Evidence of proven organisational skills with the ability to plan, prioritise and use initiative to meet own and department deadlines
- Ability to deal with patients/visitors face-to-face and via the telephone
- Proven ability to prioritise and delegate work to meet deadlines
Desirable
- Advanced computer skills in a variety of software applications
Person Specification
Qualifications
Essential
- Good standard of education
Desirable
- Recognised computer qualification or equivalent proven working experience
Experience & Knowledge
Essential
- Able to demonstrate an advanced level of proficiency and evidence of experience of Microsoft office applications (incl. Word, excel, powerpoint)
- Experience of data entry
Desirable
- Experience of working and reporting from database applications
Skills & Abilities
Essential
- Effective communication skills - verbal and written
- Evidence of proven organisational skills with the ability to plan, prioritise and use initiative to meet own and department deadlines
- Ability to deal with patients/visitors face-to-face and via the telephone
- Proven ability to prioritise and delegate work to meet deadlines
Desirable
- Advanced computer skills in a variety of software applications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
