Job summary
THIS POST IS FIXED TERM/SECONDMENT FOR 9 MONTHS DUE TO MATERNITY COVER.
(15 hours per week over 3 days a week).
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
The post holder will work within departmental procedures to provide administrative support to the Service Manager and the Service Support Manager.
The RTT (Referral to Treatment Time), FUNB (Follow Up Not Booked) and Cancer aspect of the post will be working with the management team to manage and validate the waiting lists, in line with Health Board targets across both Morriston, Singleton and Neath Port Talbot Hospital sites. This post will primarily be working for the Respiratory Department however cross cover will also be needed for the other Medical Specialties including Gastroenterology, COTE, Stroke, Acute Medicine, Neurology & Diabetes/Endocrine. The post holder will be required to operate and update the PAS system (WPAS) and other clinical systems and to understand the transactions within the system in order that performance targets can be reported and maintained.
This role would be ideal for those who would like to gain experience of working within an operational team setting. The post holder will be the first point of contact for the Service Group management team regarding RTT, FUNB and Cancer waiting list issues and therefore excellent communication skills are essential.
Main duties of the job
The post holder will work within departmental procedures to provide administrative support to Service Manager/Medical Support Manager. The post holder will have a split role supporting RTT/Cancer and the Medical Staffing agenda within the Medicine Service Group.
The RTT role will be to support the capture of outcomes in both the out-patient setting and the Consultant Office. The post holder will be required to operate and update the PAS system in the Medicine Service Group and to understand the transactions within the system in order that the RTT measurement can be reported. In addition, the post holder will work in the Out-patient setting with clerical, clinical and nursing staff and with Medical Secretaries to ensure that accurate outcome capture is achieved.
The medical staffing role will include the management of vacant slots on the rota, processing annual leave and study leave and keeping an overview of the smooth running of the Medicine rotas.
The post holder will be the first point of contact for the directorate management team regarding RTT pathway management and Cancer RTT issues and Medical Staffing queries.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
To validate WPAS information and update the WPAS system to ensure RTT can be measured as determined by the Service Manager. This may require some analysis of facts and statistics.
To provide and receive routine information relating to Referral to Treatment time measurement and pathways, using tact and diplomacy where necessary.
To provide and receive updates in relation to Cancer RTT targets.
To request medical records where appropriate to support the validation of referral to treatment time information in the PAS system.
To respond to telephone queries regarding referral to treatment time information, data collection and medical staffing issues.
To plan and organise straight forward activities. They will also be responsible for scheduling ongoing meetings and assist the relevant manager with any presentation work as required.
To liaise with Directorate Management teams and medical secretaries to ensure that the WPAS system reflects the patient pathway.
To develop an operational understanding of Referral to Treatment time processes and share information on an informal basis with clerical colleagues, out-patient clerks and medical secretaries. This will include using judgements in situations which will require analysis prior to communicating any information.
Follows policies and protocols for their own work area in relation to Medical Staffing / RTT and in particular validation and updating clinic outcomes/consultant office decisions.
The post holder will frequently be required to use concentration while validating/checking documents and dealing with rota management issues etc.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
Job description
Job responsibilities
To validate WPAS information and update the WPAS system to ensure RTT can be measured as determined by the Service Manager. This may require some analysis of facts and statistics.
To provide and receive routine information relating to Referral to Treatment time measurement and pathways, using tact and diplomacy where necessary.
To provide and receive updates in relation to Cancer RTT targets.
To request medical records where appropriate to support the validation of referral to treatment time information in the PAS system.
To respond to telephone queries regarding referral to treatment time information, data collection and medical staffing issues.
To plan and organise straight forward activities. They will also be responsible for scheduling ongoing meetings and assist the relevant manager with any presentation work as required.
To liaise with Directorate Management teams and medical secretaries to ensure that the WPAS system reflects the patient pathway.
To develop an operational understanding of Referral to Treatment time processes and share information on an informal basis with clerical colleagues, out-patient clerks and medical secretaries. This will include using judgements in situations which will require analysis prior to communicating any information.
Follows policies and protocols for their own work area in relation to Medical Staffing / RTT and in particular validation and updating clinic outcomes/consultant office decisions.
The post holder will frequently be required to use concentration while validating/checking documents and dealing with rota management issues etc.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
Person Specification
Qualifications
Essential
- Good educational background - minimum of 5 passes at O/GCSE or equivalent qualification
- Specialist IT skills ideally on hospital WPAS Systems.
- Educated to diploma level or equivalent experience and/or training
Desirable
- Proof of appropriate continued professional development
Experience
Essential
- Experience of working in an administrative/office environment
- Experience of working in an NHS environment
Desirable
- Experience of working with the NHS WPAS system
Skills
Essential
- Good organizational skills including the need to prioritise on a daily basis
- Ability to work to meet deadlines
- Good computer/keyboard skills
Knowledge
Essential
- Familiar and competent with Microsoft IT packages, including Word and Excel
- Knowledge of administrative procedures in a healthcare environment
Desirable
- Knowledge of local Patient Services booking processes
Personal Attributes
Essential
- Highly motivated
- Good communication skills
- Adaptable and Flexible
Person Specification
Qualifications
Essential
- Good educational background - minimum of 5 passes at O/GCSE or equivalent qualification
- Specialist IT skills ideally on hospital WPAS Systems.
- Educated to diploma level or equivalent experience and/or training
Desirable
- Proof of appropriate continued professional development
Experience
Essential
- Experience of working in an administrative/office environment
- Experience of working in an NHS environment
Desirable
- Experience of working with the NHS WPAS system
Skills
Essential
- Good organizational skills including the need to prioritise on a daily basis
- Ability to work to meet deadlines
- Good computer/keyboard skills
Knowledge
Essential
- Familiar and competent with Microsoft IT packages, including Word and Excel
- Knowledge of administrative procedures in a healthcare environment
Desirable
- Knowledge of local Patient Services booking processes
Personal Attributes
Essential
- Highly motivated
- Good communication skills
- Adaptable and Flexible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
