Swansea Bay University Health Board

Clerical Officer

The closing date is 29 May 2025

Job summary

To provide administration support to specific areas within the Radiology Directorate as required.

To provide admin support to all staff within the radiology directorate and create and mange appointments for all imaging modalities.

Main duties of the job

An exciting opportunity has arisen to join our Radiology Team, based at Singleton Hospital.

We are looking to recruit a full and part time post, Monday - Friday, 8:30-5pm.

The successful candidate will need to be able to organise and prioritise own workload and work on their own initiative.

They should have good numeracy skills, some background knowledge of radiology procedures office administration experience and a good knowledge of Microsoft Office 365 packages.

Duties will include:

Providing administration support to specific areas within the Radiology Directorate as required.

Providing and distributing reports for specific areas of work to the relevant teams.

If you are driven, enthusiastic, and are suitably qualified, this post will offer an exciting new challenge.

Full training will be given.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

130-AC075-0525

Job locations

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications & Knowledge

Essential

  • A Levels or equivalent
  • Numeracy and literacy skills
  • ILM management level 3 qualification or equivalent operational experience
  • Radiology specific competency - understanding of the patient requirements and associated examinations
  • An understanding of service provisions. Knowledge of the data Protection Act To participate in Mandatory Health Board training including, Fire, Violence and Aggression, Manual Handling & Major Incident Training

Desirable

  • ECDL or equivalent computer courses

Experience

Essential

  • Previous clerical experience is essential in a healthcare environment
  • Experience using Patient Information Systems
  • Managing and supervising of other staff
  • Managing non routine queries

Aptitude and abilities

Essential

  • Ability to work as part of a multi-disciplinary team and focus on patient care and service provision.
  • Keyboard skills
  • Good interpersonal and communication skills
  • Ability to demonstrate tact, sensitivity and diplomacy
  • Ability to follow policies and procedures accurately and maintain consistency
  • Ability to identify and raise problems appropriately
  • A self-motivated individual with the ability to relate well to clinicians and other members of staff
  • Able to maintain confidentiality

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other Essential Criteria

Essential

  • Ability to travel within geographical area.
  • Able to work hours flexibly
Person Specification

Qualifications & Knowledge

Essential

  • A Levels or equivalent
  • Numeracy and literacy skills
  • ILM management level 3 qualification or equivalent operational experience
  • Radiology specific competency - understanding of the patient requirements and associated examinations
  • An understanding of service provisions. Knowledge of the data Protection Act To participate in Mandatory Health Board training including, Fire, Violence and Aggression, Manual Handling & Major Incident Training

Desirable

  • ECDL or equivalent computer courses

Experience

Essential

  • Previous clerical experience is essential in a healthcare environment
  • Experience using Patient Information Systems
  • Managing and supervising of other staff
  • Managing non routine queries

Aptitude and abilities

Essential

  • Ability to work as part of a multi-disciplinary team and focus on patient care and service provision.
  • Keyboard skills
  • Good interpersonal and communication skills
  • Ability to demonstrate tact, sensitivity and diplomacy
  • Ability to follow policies and procedures accurately and maintain consistency
  • Ability to identify and raise problems appropriately
  • A self-motivated individual with the ability to relate well to clinicians and other members of staff
  • Able to maintain confidentiality

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other Essential Criteria

Essential

  • Ability to travel within geographical area.
  • Able to work hours flexibly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office Manager

Bev McPhail

Beverley.Mcphail@wales.nhs.uk

01792286307

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

130-AC075-0525

Job locations

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA


Supporting documents

Privacy notice

Swansea Bay University Health Board's privacy notice (opens in a new tab)