Swansea Bay University Health Board

Operations Manager

The closing date is 26 May 2025

Job summary

An exciting opportunity has arisen within Primary Care Dental services in the role of Operations Manager. This post will be responsible for dental services within Restorative Dentistry, Dental Teaching Unit and Single Point of Access.

Main duties of the job

This is a managerial post within SBU Health Board Primary Care Dental Team which includes working with the Clinical Leads and Senior Team Members and on own initiative in:

  • The delivery of timely, safe, efficient and effective patient care in Restorative Dentistry.
  • Dental Teaching Unit and Dental Single Point of Access (Dental Services).
  • Operationally managing the maintenance and contract budgets in accordance with Health Board policies and current best practices and ensuring that all opportunities for the continuous development and improvement of the service are considered and pursued if appropriate.
  • Taking overall responsibility for the line management of the senior dental nurse and dental teams.
  • Provides professional guidance and leadership for all Dental Nurses within the areas of responsibility to promote best practice and the delivery of a high-quality service to all patient groups.
  • Assist in the management of joint working with SBUHB's General Dental Services and Community Dental Services Morriston Hospital (Head and Neck), Primary Care Management Team and other agencies to ensure the integration and development of Dental Services within SBUHB.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

130-AC066-0525

Job locations

Port Talbot Resource Centre

Moor Road

Port Talbot

SA12 7BJ


Job description

Job responsibilities

A detailed account of the role and main responsibilities can be found by clicking on the job description tab

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome

Job description

Job responsibilities

A detailed account of the role and main responsibilities can be found by clicking on the job description tab

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome

Person Specification

Qualifications and Knowledge

Essential

  • Educated to Masters level or able to demonstrate the equivalent level of knowledge, skills and experience.
  • Qualified registered dental nurse with the General Dental Council
  • Advanced in-depth knowledge of the role of operational services.
  • Knowledge of issues facing primary care dental services.
  • Knowledge of other dental services.
  • Knowledge of clinical governance.
  • Good working knowledge of HR issues.

Desirable

  • Management qualification
  • ECDL or equivalent
  • Appropriate A levels or equivalent qualification
  • Knowledge of the CDS and its role

Experience

Essential

  • Management experience
  • Extensive dental nurse experience
  • Ability to develop people and teams to ensure effective service provision
  • Experience of Microsoft Office applications including Word and Excel
  • Evidence of recent CPD

Desirable

  • Experience of dental practice
  • Budget management
  • Stock control experience. Experience of A4C

Aptitude and Abilities

Essential

  • Adhere to and can demonstrate SBU Values & Behaviours
  • Excellent leadership and communication skills
  • Ability to measure competence, develop teams and individuals. Ability to work autonomously
  • Competency in a wide range of dental nursing skills
  • Dental nursing skills in SCD and conscious sedation
  • Communication and interpersonal skills at all levels
  • Good IT skills
  • Excellent organisational and prioritisation skills
  • Ability to work as part of a multidisciplinary team

Desirable

  • Good appraisal skills
  • Good interview techniques
  • Good presentation skills and use of PowerPoint
  • Ability to speak Welsh
Person Specification

Qualifications and Knowledge

Essential

  • Educated to Masters level or able to demonstrate the equivalent level of knowledge, skills and experience.
  • Qualified registered dental nurse with the General Dental Council
  • Advanced in-depth knowledge of the role of operational services.
  • Knowledge of issues facing primary care dental services.
  • Knowledge of other dental services.
  • Knowledge of clinical governance.
  • Good working knowledge of HR issues.

Desirable

  • Management qualification
  • ECDL or equivalent
  • Appropriate A levels or equivalent qualification
  • Knowledge of the CDS and its role

Experience

Essential

  • Management experience
  • Extensive dental nurse experience
  • Ability to develop people and teams to ensure effective service provision
  • Experience of Microsoft Office applications including Word and Excel
  • Evidence of recent CPD

Desirable

  • Experience of dental practice
  • Budget management
  • Stock control experience. Experience of A4C

Aptitude and Abilities

Essential

  • Adhere to and can demonstrate SBU Values & Behaviours
  • Excellent leadership and communication skills
  • Ability to measure competence, develop teams and individuals. Ability to work autonomously
  • Competency in a wide range of dental nursing skills
  • Dental nursing skills in SCD and conscious sedation
  • Communication and interpersonal skills at all levels
  • Good IT skills
  • Excellent organisational and prioritisation skills
  • Ability to work as part of a multidisciplinary team

Desirable

  • Good appraisal skills
  • Good interview techniques
  • Good presentation skills and use of PowerPoint
  • Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Swansea Bay University Health Board

Address

Port Talbot Resource Centre

Moor Road

Port Talbot

SA12 7BJ


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Port Talbot Resource Centre

Moor Road

Port Talbot

SA12 7BJ


Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Head of Primary Care

Kelly Jones-Lewis

kelly.jones-lewis@wales.nhs.uk

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

130-AC066-0525

Job locations

Port Talbot Resource Centre

Moor Road

Port Talbot

SA12 7BJ


Supporting documents

Privacy notice

Swansea Bay University Health Board's privacy notice (opens in a new tab)