Job summary
The post holder will:
Ensure the effective smooth running of the marker session clinics, to ensure the effective use of resources when booking inpatients for treatment, and to ensure the appropriate action is taken regarding all enquiries received.
Receive radiotherapy booking forms from the consultants, clinical oncologists and secretaries, ensuring that all relevant sectionsare completed and additional information is included.
Schedule any additional appointments the patient may require for treatment, e.g., the mould room, the simulator etc.
Ensure all paperwork is completed and that any treatment regimes discussed with the consultant is appropriated, i.e., bedsbooked for chemotherapy, blood test forms, GFR booked, etc.
Main duties of the job
Planning and Design
Action any cancellations immediately and re-book where necessary, also bringing foreword patients into cancelled slots (contactingthem by telephone).
Ensure that patients paperwork in the planning queue are correctly placed, and that start dates and verification is re-booked and therelevant clinic radiographer is informed, when delays occur.Improvement, Monitoring, Policy/Service Development
Have an active involvement in regular Quality Assurance meetings, adapting own working practices in accordance with findings.Communication.
Deal with a large number of telephone enquiries from consultants, specialised health care professionals, secretaries, and patients,resulting in a large number of alterations to schedules.
Maintain effective communication links with treatment units, consultants, simulator, mould room and clinical radiographers to ensurethat all relevant patient information is received to ensure an optimum treatment schedule.
Track breast patients on chemotherapy; to liase with trial nurse specialists as to any changes in finish dates ensuring thatradiotherapy is booked within four weeks of their last cycle.
Be confident and courteous at all times on the telephone, e.g., when dealing with sensitive issues raised by patients.
Prioritise queries and discuss issues raised with the appropriate health care professional.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
Ensure the effective smooth running of the marker session clinics, to ensure the effective use of resources when booking inpatients for treatment, and to ensure the appropriate action is taken regarding all enquiries received.
Receive radiotherapy booking forms from the consultants, clinical oncologists and secretaries, ensuring that all relevant sectionsare completed and additional information is included.
Schedule any additional appointments the patient may require for treatment, e.g., the mould room, the simulator etc.
Ensure all paperwork is completed and that any treatment regimes discussed with the consultant is appropriated, i.e., bedsbooked for chemotherapy, blood test forms, GFR booked, etc.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
Ensure the effective smooth running of the marker session clinics, to ensure the effective use of resources when booking inpatients for treatment, and to ensure the appropriate action is taken regarding all enquiries received.
Receive radiotherapy booking forms from the consultants, clinical oncologists and secretaries, ensuring that all relevant sectionsare completed and additional information is included.
Schedule any additional appointments the patient may require for treatment, e.g., the mould room, the simulator etc.
Ensure all paperwork is completed and that any treatment regimes discussed with the consultant is appropriated, i.e., bedsbooked for chemotherapy, blood test forms, GFR booked, etc.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Knowledge
Essential
- GCSE level educated or equivalent
- Knowledge of patient administrative system, knowledge of hospital departments & clerical procedures
Experience
Essential
- experience working with the public face to face
- experience of working in a hospital environment
Values
Essential
- Able to demostrate health board values
Aptitude/Ability
Essential
- ability to work as a team member
- Excellent verbal and written communication skills
Desirable
Person Specification
Knowledge
Essential
- GCSE level educated or equivalent
- Knowledge of patient administrative system, knowledge of hospital departments & clerical procedures
Experience
Essential
- experience working with the public face to face
- experience of working in a hospital environment
Values
Essential
- Able to demostrate health board values
Aptitude/Ability
Essential
- ability to work as a team member
- Excellent verbal and written communication skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
