Job summary
There is an exciting opportunity within Swansea Bay Virtual Ward Team for the right candidates.
We are looking for experienced and enthusiastic administrators HCSW's with a Level 3 vocational qualification in a relevant subject.
We havea Band 3 Community Administrator position positioned in the Upper Valley cluster.
The successful candidate will have access to ongoing support and a structured, robust induction and training package in order to develop into role.
Applicants to have excellent communication skills and have a flexible and adaptable approach to Community working
Main duties of the job
The post holder will provide comprehensive administrative support to the Service. This includes; providing administrative support to the team, arranging meetings, coordinating information, preparation of agendas, minute taking, data entry, generation of daily work list for administration staff and regular routine audits. The post holder will communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies.
This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. The duties and responsibilities listed are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected. The post holder will, therefore, be expected to adopt a flexible approach when the needs of the service require
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and we want you to be happy and confident about your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
To discuss this post in more detail please contact;
Hannah Morgan
Clinical Manager Upper Valley Cluster
Hannah.morgan66@wales.nhs.uk
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
To discuss this post in more detail please contact;
Hannah Morgan
Clinical Manager Upper Valley Cluster
Hannah.morgan66@wales.nhs.uk
Person Specification
Qualifications
Essential
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
Desirable
Experience
Essential
- Demonstrate experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
- Experience of transcribing and minute taking
- Working experience of Microsoft 365
Desirable
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment
- Experience of associated digital systems e.g. Vision, EMIS, Signal, WCP
Values
Essential
- Shows empathy and compassion towards others - a natural disposition to put yourself in someone else's shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
- Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
- Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values.
- Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
- Friendly and helpful disposition, awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation.
- Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
Knowledge and Skills
Essential
- Good knowledge of MS 365
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
- Thorough understanding of office procedures
- Working knowledge of filing/data systems including record management
- Ability to work on own initiative and manage own workload
- Able to manage diaries
- Advanced keyboard skills
- Good written and verbal
- communication skills
- Good organisational skills
- Ability to work within a team and to take direction from senior team members
- Problem solving and fact finding
Desirable
- Ability to speak welsh or willingness to learn
Other
Essential
- Ability to work to deadlines and under pressure
- Ability to work/travel across the SBUHB boundary
- Able to work on own initiative
- Good time management
- Respect confidentiality
- Keen to learn and develop skills
Desirable
- Continued Personal Development
Person Specification
Qualifications
Essential
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
Desirable
Experience
Essential
- Demonstrate experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
- Experience of transcribing and minute taking
- Working experience of Microsoft 365
Desirable
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment
- Experience of associated digital systems e.g. Vision, EMIS, Signal, WCP
Values
Essential
- Shows empathy and compassion towards others - a natural disposition to put yourself in someone else's shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
- Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
- Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values.
- Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
- Friendly and helpful disposition, awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation.
- Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
Knowledge and Skills
Essential
- Good knowledge of MS 365
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
- Thorough understanding of office procedures
- Working knowledge of filing/data systems including record management
- Ability to work on own initiative and manage own workload
- Able to manage diaries
- Advanced keyboard skills
- Good written and verbal
- communication skills
- Good organisational skills
- Ability to work within a team and to take direction from senior team members
- Problem solving and fact finding
Desirable
- Ability to speak welsh or willingness to learn
Other
Essential
- Ability to work to deadlines and under pressure
- Ability to work/travel across the SBUHB boundary
- Able to work on own initiative
- Good time management
- Respect confidentiality
- Keen to learn and develop skills
Desirable
- Continued Personal Development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
