Job summary
The ability to speak Welsh is essential for this post
Unsure if this job is right for you? Drop us an email to arrange an informal chat.Jordan.morgan-hughes@wales.nhs.uk
An opportunity has arisen for an enthusiastic, motivated Welsh language Assistant with a flexible approach to join us, and contribute to the vital work of Swansea Bay UHB.
Our modern headquarters, where we are championing agile working are located at Junction 41 of the M4 alongside Baglan railway station. Whilst this is the official base for this role, the successful candidate will engage with staff face to face at our hospital sites, as well as working part of the week from home.
Previous experience and a knowledge of the work of the NHS would be an advantage, as would experience of and/or a qualification in translation, although this is not essential.
Main duties of the job
We are seeking to appoint a highly motivated individual who thrives working on multiple projects simultaneously. This post will offer the successful candidate variety in their working day with tasks which include, but are not limited to co-ordination of the workflow of the translation unit, face to face engagement and promotional activities with staff across the Health Board, liaising with colleagues in multiple departments to ensure project timelines are kept. If you are a good multi-tasker, this could be the right job for you.
This post will also include supporting the work of the translation team by proofreading and translating documents. Because of this, applicants should be confident in their use of Welsh to a high standard.
We use Microsoft 365 across the organisation, and you should be able to evidence a strong grasp of the features of its key components, namely Excel, Outlook and Word.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
1. Assisting the Welsh Language Translators in the provision of a high quality professional translation service, from English to Welsh and from Welsh to English. Often working to tight timescales, this will require a fluent, extensive knowledge of both languages. The documents which would require translation may contain sensitive and/or complex information, including (but not be limited to):
The Health Board Annual Report
Policy and Procedure Documents
Letters (e.g. complaints or letters from Assembly Members)
Leaflets and posters
Patient or personal identifiable information (PII)
2. Proof-reading documents prior to translation, ensuring that they are grammatically correct. This may entail communicating with the author of the document in order to gain a greater understanding of the subject or content.
3. To deal with and respond to all day-to-day enquiries and translation requests received by the Department. This will involve communication and liaison with staff from all service groups, departments, disciplines and grades across the Health Board
4. Recording, processing and coordinating all translation requests as they are received, and monitoring progress to ensure that they are managed effectively within agreed timescales. This will involve maintaining a database of all translation work carried out, and producing and maintaining regular analytical reports for the Welsh Language Officer, escalating any concerns in a timely fashion.
5. Developing and maintaining electronic and/or paper-based information systems using physical and software based solutions as required, which ensure that all information and files are held safely and securely, and are easily accessible when required.
6. Assisting the Welsh Language Office in the design and implementation of a programme of work to raise the profile and awareness, and to promote the use of the Welsh language across the Health Board.
7. Proactively identify additional activities or changes to working practices in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement these in agreement with the Welsh Language Officer.
8. Contribute to team meetings offering suggestions for quality improvement. Actively engage in good team working to facilitate effective relationships.
9. Assisting the Welsh Language Translators and Welsh Language Officer in the design, creation and/or translation of Welsh and/or bilingual content for use on the Health Boards internet/intranet sites and social media channels.
10. Building and fostering good working relationships with key stakeholders throughout the Health Board, including (but not limited to):
Communications Team
Patient Feedback Team
11. Maintaining departmental stock control with regard to materials needed for Welsh Language Service, including promotional materials. This will include the raising of requisitions via the ORACLE system.
12. Carrying out specific projects/tasks as Directed by the Welsh Language Officer or Head of Compliance.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
1. Assisting the Welsh Language Translators in the provision of a high quality professional translation service, from English to Welsh and from Welsh to English. Often working to tight timescales, this will require a fluent, extensive knowledge of both languages. The documents which would require translation may contain sensitive and/or complex information, including (but not be limited to):
The Health Board Annual Report
Policy and Procedure Documents
Letters (e.g. complaints or letters from Assembly Members)
Leaflets and posters
Patient or personal identifiable information (PII)
2. Proof-reading documents prior to translation, ensuring that they are grammatically correct. This may entail communicating with the author of the document in order to gain a greater understanding of the subject or content.
3. To deal with and respond to all day-to-day enquiries and translation requests received by the Department. This will involve communication and liaison with staff from all service groups, departments, disciplines and grades across the Health Board
4. Recording, processing and coordinating all translation requests as they are received, and monitoring progress to ensure that they are managed effectively within agreed timescales. This will involve maintaining a database of all translation work carried out, and producing and maintaining regular analytical reports for the Welsh Language Officer, escalating any concerns in a timely fashion.
5. Developing and maintaining electronic and/or paper-based information systems using physical and software based solutions as required, which ensure that all information and files are held safely and securely, and are easily accessible when required.
6. Assisting the Welsh Language Office in the design and implementation of a programme of work to raise the profile and awareness, and to promote the use of the Welsh language across the Health Board.
7. Proactively identify additional activities or changes to working practices in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement these in agreement with the Welsh Language Officer.
8. Contribute to team meetings offering suggestions for quality improvement. Actively engage in good team working to facilitate effective relationships.
9. Assisting the Welsh Language Translators and Welsh Language Officer in the design, creation and/or translation of Welsh and/or bilingual content for use on the Health Boards internet/intranet sites and social media channels.
10. Building and fostering good working relationships with key stakeholders throughout the Health Board, including (but not limited to):
Communications Team
Patient Feedback Team
11. Maintaining departmental stock control with regard to materials needed for Welsh Language Service, including promotional materials. This will include the raising of requisitions via the ORACLE system.
12. Carrying out specific projects/tasks as Directed by the Welsh Language Officer or Head of Compliance.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Good level of general education, to include B Grade at GCSE in English/Welsh with grades C or above in 4 other subjects
- Safon Uwch gradd C neu'n uwch neu NVQ Lefel 3 neu cyfatebol
Desirable
- Degree in Welsh, or relevant field
Experience
Essential
- Experience of using Microsoft Office/365
- Experience of translating within a professional setting
Desirable
- Experience of working as part of a team in an office environment
Skills
Essential
- Excellent written and verbal communication skills in Welsh and in English
- Can work accurately under time pressure, with attention to detail
- Self motivated and able to organise own workload effectively
Desirable
- experience of using professional translation software
Person Specification
Qualifications
Essential
- Good level of general education, to include B Grade at GCSE in English/Welsh with grades C or above in 4 other subjects
- Safon Uwch gradd C neu'n uwch neu NVQ Lefel 3 neu cyfatebol
Desirable
- Degree in Welsh, or relevant field
Experience
Essential
- Experience of using Microsoft Office/365
- Experience of translating within a professional setting
Desirable
- Experience of working as part of a team in an office environment
Skills
Essential
- Excellent written and verbal communication skills in Welsh and in English
- Can work accurately under time pressure, with attention to detail
- Self motivated and able to organise own workload effectively
Desirable
- experience of using professional translation software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
