Job summary
Orthotics Officer (SRC MH & PTRC) - Band 3
The Orthotic Services department comprises clinical and administrative staff who, through effective team work, assess for, and provide a range of orthotic products. These include bespoke footwear, knee bracing, spinal bracing and more, to help improve mobility and function for a wide range of people with different needs.
As an Orthotics Officer, you'll join our existing administrative team working in Morriston Hospital and Port Talbot Resource Centre as the main point of contact for people accessing our services. You'll be based at Morriston Hospital and will work from both sites. Your goal will be to facilitate a seamless service for those accessing it, and your success will be seen in an efficient and safe service that supports departmental goals, with wider-reaching support of Health Board targets.
Main duties of the job
Orthotic Officers are the main contact point for people accessing our services and provide a range of administrative duties to ensure that the service runs smoothly and efficiently. You should therefore be comfortable speaking with service users, healthcare colleagues and external suppliers. The majority of administrative tasks are undertaken electronically, so you should be confident using Microsoft office software and ideally have experience of using a healthcare patient management system.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- NVQ level 3 in a relevant subject, or able to demonstrate the equivalent level of knowledge, skills and experience
Knowledge
Essential
- Awareness of policies and procedures relating to dealing with confidential data
- Computer literate, with good knowledge of MS Office Suite
- Working knowledge of filing/data systems including record management
Experience
Essential
- Experience of dealing with confidentiality and appropriate maintenance and storage of records
- Working with general public and all levels of professional staff
- Demonstrate experience in an administrative role including dealing with telephone enquiries
Desirable
- Working in a healthcare environment, including dealing with people who are confused, distressed or aggressive
Skills
Essential
- Excellent communication skills
- Able to work independently and as part of a team
- Good organisational skills
Personal Attributes
Essential
- Ability to move between sites in a timely manner
Person Specification
Qualifications
Essential
- NVQ level 3 in a relevant subject, or able to demonstrate the equivalent level of knowledge, skills and experience
Knowledge
Essential
- Awareness of policies and procedures relating to dealing with confidential data
- Computer literate, with good knowledge of MS Office Suite
- Working knowledge of filing/data systems including record management
Experience
Essential
- Experience of dealing with confidentiality and appropriate maintenance and storage of records
- Working with general public and all levels of professional staff
- Demonstrate experience in an administrative role including dealing with telephone enquiries
Desirable
- Working in a healthcare environment, including dealing with people who are confused, distressed or aggressive
Skills
Essential
- Excellent communication skills
- Able to work independently and as part of a team
- Good organisational skills
Personal Attributes
Essential
- Ability to move between sites in a timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Swansea Bay University Health Board
Address
Specialist Rehab Centre, Morriston Hospital & Port Talbot Resource Centre
Swansea
SA6 6NL
Employer's website
https://sbuhb.nhs.wales/ (Opens in a new tab)
