Job summary
We have an exciting opportunity available for a Medical Assistant role within Health Board GP Managed Practice
As a Medical Assistant you will build working relationships with internal and external stakeholders to establish pathways of health and social care conducive to patient needs. Signposting patients to relevant services, groups and teams to help enhance their care pathway will be a vital part of this role.
Main duties of the job
The Medical Assistant role plays a vital part in maintaining safe and effective patient care within the SBUHB Managed Practice. As a Medical Assistant you will work in collaboration with the clinical and administrational teams to ensure a seamless approach to clinical administration and patient pathways. The post holder will be responsible for the daily clinical correspondence received within practice and work independently to manage this workflow to ensure all correspondence is coded and aligned to the most appropriate Health Care Professional for action. Where appropriate, the Medical Assistant will process all documentation and correspondence that does not require clinical action/input and ensure all diagnoses, treatment plans and updates are documented and coded within patient notes.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- NVQ or equivalent Level 4 qualification, or able to demonstrate equivalent level of knowledge/skills gained through experience, and training/development
- Able to use Information Technology software relevant to the role e.g. Microsoft Office, Vision, Vision Plus, EMIS, screening software
- Ability to work collaboratively across the Health Board
- Experience of working within a Primary Care NHS setting
Desirable
- Knowledge of local health policies and local demographics
Experience
Essential
- Experience of working within a Primary Care NHS setting
- Experience of navigating clinical software systems
Desirable
- Experience of audit process and interpreting audit data
- Experience of working with or contributing to local community groups/services
Aptitude & Ability
Essential
- Effective interpersonal skills and communication skills (written and verbal)
- Ability to adapt information to cater for the needs of a range of individuals
- Ability to develop a rapport and professional relationships with individuals
- Able to organise, prioritise and manage own caseload
- Able to work under indirect supervision
- Able to empathise with clients and provide appropriate reassurance
Desirable
Values
Essential
- Shows resilience, adaptability and flexibility as situations arise
- Able to maintain confidentiality
- Adopts the Health Board Values in all aspects of their work
- Uses initiative to recognise problems and seek solutions whilst
Person Specification
Qualifications
Essential
- NVQ or equivalent Level 4 qualification, or able to demonstrate equivalent level of knowledge/skills gained through experience, and training/development
- Able to use Information Technology software relevant to the role e.g. Microsoft Office, Vision, Vision Plus, EMIS, screening software
- Ability to work collaboratively across the Health Board
- Experience of working within a Primary Care NHS setting
Desirable
- Knowledge of local health policies and local demographics
Experience
Essential
- Experience of working within a Primary Care NHS setting
- Experience of navigating clinical software systems
Desirable
- Experience of audit process and interpreting audit data
- Experience of working with or contributing to local community groups/services
Aptitude & Ability
Essential
- Effective interpersonal skills and communication skills (written and verbal)
- Ability to adapt information to cater for the needs of a range of individuals
- Ability to develop a rapport and professional relationships with individuals
- Able to organise, prioritise and manage own caseload
- Able to work under indirect supervision
- Able to empathise with clients and provide appropriate reassurance
Desirable
Values
Essential
- Shows resilience, adaptability and flexibility as situations arise
- Able to maintain confidentiality
- Adopts the Health Board Values in all aspects of their work
- Uses initiative to recognise problems and seek solutions whilst
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
