Job summary
The post holder will be responsible for efficiently planning and organising the workload of the Community Child Health System Support Team, and for the provision of support to a range of Professional Staff (e.g. School Nurses, Health Visitors, GP Practice staff). This role will entail co-ordinating administrative aspects of the Childhood Immunisation and Surveillance Programmes, and Data Quality management, including identifying issues of concern in achieving the appropriate targets and ensuring efficient patient follow-up arrangements.
The post requires effective and efficient communication and liaison with a wide range of Professional staff involved in the provision of Child Health Services, and with Service Users/their care.
Additionally the post holder will be required to assist the Child Health Manager with the day-to-day management of the service and allocated staff, and will play a key role in the monitoring of standards and the identification of quality improvement measures, assisting with the implementation of change, as and when required. He/she will also deputise, in the absence of the Child Health Manager.
Main duties of the job
The post holder will be responsible for efficiently planning and organising the workload of the Community Child Health System Support Team, and for the provision of support to a range of Professional Staff (e.g. School Nurses, Health Visitors, GP Practice staff).
This role will entail co-ordinating administrative aspects of the Childhood Immunisation and Surveillance Programmes, and Data Quality management, including identifying issues of concern in achieving the appropriate targets and ensuring efficient patient follow-up arrangements
About us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
If youwish tobe offered on a secondment basis, you will need to have gained your line managers approval for the secondment prior to going to interview.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
If youwish tobe offered on a secondment basis, you will need to have gained your line managers approval for the secondment prior to going to interview.
Person Specification
Qualifications and / or Knowledge
Essential
- Educated to vocational level 4 or have the equivalent level of skills, knowledge and experience Familiar and confident using e-mail and Microsoft IT packages such as Word and Excel.
Desirable
- NVQ in management or a similar formal qualification
Experience
Essential
- Previous supervisory experience within a medical records/outpatient environment, or within a service where data input forms a significant part of the workload Extensive knowledge of Community Child Health service and Child Health 2000/CYPRIS system(s).
Desirable
- Previous supervisory experence within the Community Child Health Service. Previous research/audit experience
Aptitude and Abilities
Essential
- Able to demonstrate excellent verbal and written communication skills. Able to demonstrate situations where effective leadership and management skills have been used Able to demonstrate tact and diplomacy when working with others. Able to demonstrate sound organisational skills and a methodical approach towards work. Able to evaluate complex information and identify options. Able to demonstrate an inquisitve nature and an ability to tackle problem solving in a positive manner. Able to demonstrate a high level of self motivation, and able to use this skill to influence others. Able to demonstrate initiative and an ability to take decisions appropriate within the boundaries of the role.
Desirable
Person Specification
Qualifications and / or Knowledge
Essential
- Educated to vocational level 4 or have the equivalent level of skills, knowledge and experience Familiar and confident using e-mail and Microsoft IT packages such as Word and Excel.
Desirable
- NVQ in management or a similar formal qualification
Experience
Essential
- Previous supervisory experience within a medical records/outpatient environment, or within a service where data input forms a significant part of the workload Extensive knowledge of Community Child Health service and Child Health 2000/CYPRIS system(s).
Desirable
- Previous supervisory experence within the Community Child Health Service. Previous research/audit experience
Aptitude and Abilities
Essential
- Able to demonstrate excellent verbal and written communication skills. Able to demonstrate situations where effective leadership and management skills have been used Able to demonstrate tact and diplomacy when working with others. Able to demonstrate sound organisational skills and a methodical approach towards work. Able to evaluate complex information and identify options. Able to demonstrate an inquisitve nature and an ability to tackle problem solving in a positive manner. Able to demonstrate a high level of self motivation, and able to use this skill to influence others. Able to demonstrate initiative and an ability to take decisions appropriate within the boundaries of the role.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).