Job summary
Swansea Bay University Health Board is offering an exciting opportunity for a Network and Telecoms Engineer to work within an ambitious ICT Operations team. The individual will need to have a good technical background with an interest in innovative IT solutions that could be used within the Health care environment.
In the current climate, there will be opportunity for Home working, but also a need to attend site when required / weekly.
There is an on-call rota which the successful candidate will join after a settling in period.
Main duties of the job
As a good communicator, the individual will need to be able to deal with staff at all levels, in addition to communicating with staff within the Health Board, the individual must have good skills in explaining requirements to suppliers in technical and project meetings.
You will troubleshoot network, telephony issues and Monitor systems. You will proactively address potential issues, introduce improvements and enhancements. You will be involved in project work. This is a team environment that encourages knowledge sharing and close collaboration, it is essential to have networking skills with an understanding of Cisco telephony,excellent communication and interpersonal skills.
Online Cisco Training will be provided.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Band 6
Essential
- Educated to degree level in IT subject or Equivalent experience
- Cisco CCNA certified or Equivalent experience
Desirable
- CCNA Voice or Equivalent experience
- Membership of professional body, e.g. UKCHIP, BCS
- ITIL Foundation qualification
Knowledge Band 6
Essential
- Up to date knowledge on maintaining Cisco Hardware Switches / Routers / Cores / WLAN / ESXI
- in-depth knowledge of the IP protocol suite
- knowledge of CUCM and associated software UCCX / Unity
Desirable
- Knowledge of IT systems within a healthcare environment
Experience Band 6
Essential
- experience in monitoring software and it's configuration
- Optimizing networks for Voice and Video (QOS)
- hands on experience Cisco WLAN, DNA, Prime, Sec Manager / FMC, ISE
- Hands on experience is administering Cisco Call Manager
- troubleshooting connectivity issues in cabling / devices / switches and firewall
Desirable
- Experience installing Microsoft servers and IP networking
- experience in working on IT systems in a healthcare environment
- hands on experience administering an internet facing DMZ
- VMware and Backup operations
Skills Band 6
Essential
- Good problem solving and analysis skills
- Good letter / report and documentation
- Adapt to change, work within Change Management guidelines /keep up with new technologies, Self motivated
- Ability to work under own initiative and part of a team, maintain effective team working and be able to travel to sites in a timely manner
Desirable
- Good understanding of ICT and its application to healthcare
- Good presentation skills
Person Specification
Qualifications Band 6
Essential
- Educated to degree level in IT subject or Equivalent experience
- Cisco CCNA certified or Equivalent experience
Desirable
- CCNA Voice or Equivalent experience
- Membership of professional body, e.g. UKCHIP, BCS
- ITIL Foundation qualification
Knowledge Band 6
Essential
- Up to date knowledge on maintaining Cisco Hardware Switches / Routers / Cores / WLAN / ESXI
- in-depth knowledge of the IP protocol suite
- knowledge of CUCM and associated software UCCX / Unity
Desirable
- Knowledge of IT systems within a healthcare environment
Experience Band 6
Essential
- experience in monitoring software and it's configuration
- Optimizing networks for Voice and Video (QOS)
- hands on experience Cisco WLAN, DNA, Prime, Sec Manager / FMC, ISE
- Hands on experience is administering Cisco Call Manager
- troubleshooting connectivity issues in cabling / devices / switches and firewall
Desirable
- Experience installing Microsoft servers and IP networking
- experience in working on IT systems in a healthcare environment
- hands on experience administering an internet facing DMZ
- VMware and Backup operations
Skills Band 6
Essential
- Good problem solving and analysis skills
- Good letter / report and documentation
- Adapt to change, work within Change Management guidelines /keep up with new technologies, Self motivated
- Ability to work under own initiative and part of a team, maintain effective team working and be able to travel to sites in a timely manner
Desirable
- Good understanding of ICT and its application to healthcare
- Good presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
