E-Prescribing Pharmacist
Swansea Bay University Health Board
This job is now closed
Job summary
The post holder will take a lead clinical and technical role in the implementation and ongoing support of HEPMA and support the project managers in specifying the configuration requirements. They will support a wide range of healthcare staff during a period of significant change and provide expert advice regarding pharmaceutical issues to both clinicians and managers to ensure patient safety is at the forefront of the project and take a lead role in ensuring full benefits realisation in line with the projects business case and project initiation document.
Main duties of the job
Oversee the installation of electronic prescribing and medicines administration solution at Swansea Bay University Health Board.
To clinically lead the implementation of the HEPMA across Swansea Bay University Health Board .
Lead the development, installation, configuration and testing of the HEPMA solution.
To be a proactive member of the project team working closely with the project manager and the system supplier to provide expert pharmaceutical advice ensuring successful project delivery.
Work with Health Board staff to ensure the HEPMA system is developed to optimise prudent working practices.
Take a lead role in ensuring full benefits realisation in order that patient safety and efficiency indicators are met.
Participate in an electronic prescribing on call rota.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Date posted
22 May 2023
Pay scheme
Agenda for change
Band
Band 8a
Salary
£49,244 to £55,438 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
130-PST036-0423-A
Job locations
Swansea Bay University Health Board
Base to be agreed
SA12 7BR
Job description
Job responsibilities
Management
Manage the development and delivery of training relating to all aspects of HEPMA and other medicines related technical solutions.
Manage interruptions variations and problems as and when they arise.
Demonstrate a high level of competency in the use of presentation aids and communication skills in the delivery of training to small and large groups of staff from a variety of professional backgrounds.
Contribute to the critical decision making process with other senior clinicians in respect of the HEPMA system configuration.
Ensure a system for incident/issue recording is established during the implementation phase to enable the project to confidently report on change impact.
Clinical
Manage the transcribing of paper drug charts on to the HEPMA system prior to go-live ensuring a safe and effective process.
Enhance patient care by determining how the HEPMA system functionality can improve services and care given; particularly around information on medications and the clinical checking of prescribed medication.
Ensure good clinical governance is in place to oversee the configuration and ongoing management of the HEPMA solution by establishing and facilitating a number of clinical assurance groups, e.g. Clinical Reference Group
Actively participate and take the lead in the investigation of any medication-related incidents involving HEPMA in order that root causes may be established to ensure mitigations can be put in place to reduce the likelihood of future incidents.
Professional
Maintain own training in Good Clinical Practice (GCP) in order to be able to fulfil requirements for providing pharmacy input to HEPMA system configuration and developments.
Take responsibility for planning and managing own workload, with a strong focus on delivery against agreed deadlines.
Respond to national advice and guidance from bodies such as the Medicines and Healthcare Products Regulatory Agency (MHRA) regarding advice and guidance relating to medicines.
Ensure compliance of the HEPMA system to medicines legislation.
Identify own personal development needs and provide evidence of continual professional development in order to meet the General Pharmaceutical requirements for revalidation.
Actively participate in the SBUHB personal appraisal and development review process.
Service Delivery
Manage, plan, develop and implement delegated complex workstreams/aspects of the HEPMA project within agreed timescales, adjusting where necessary to respond to conflicting factors and variable workloads.
Participate in the formulation of project plans and the organisation of complex implementation packages.
Interpret complex evaluations from pilot areas to inform future implementations of HEPMA to other areas and ensure these are captured in the projects lessons learned log.
Investigate incidents and project issues relating to HEPMA to ensure learning from these events is incorporated into future delivery plans.
Contribute to the clinical governance process by reducing medication errors by:
Analysing, comparing and interpreting complex information such as administration patterns of high-risk drugs to identify any issues.
Responding to national advice and guideline such as NPSA guidance of problematic drugs and NICE guidelines.
Review existing policies, protocols and procedures to identify those that require review specifically as a result of the introduction of HEPMA.
Develop and implement procedures for new ways of working to ensure efficient practice, patient safety and improvements in the patients journey.
Leadership
Lead the implementation and roll out of HEPMA involving the management of medicines in hospital in line with local and national objectives, protocols, guidelines and research evidence ensuring compliance with professional standards at all times.
Provide leadership to pharmacy, nursing and medical staff.
Communication
Responsible for developing an effective communication strategy regarding the HEPMA project.
Ensure effective communication between the project implementation team and project stakeholders throughout the project lifecycle, using persuasion and negotiation skills to get key stakeholders on board.
Establish and maintain relationships with the software supplier, IT departments and ward departments in relation to all aspects of the deployment and management of the HEPMA system.
Be responsible for the communication of any scheduled downtime to the end users and other system managers as necessary.
Convey information from experiences and complex clinical situations to the multi-disciplinary implementation team, contributing in all meetings and maintaining open communication.
Education and Training / Staff Management
Co-ordinate, strategically plan and deliver specialist training and teaching sessions to the Health Board staff.
Present at training sessions and seminars to service users and members of the health care team including pharmacy staff, undergraduate medical students, junior doctors and nursing staff.
Evaluate and adapt training methods where necessary.
Provide motivation, reassurance and positive influencing skills to staff to ensure agreement and co-operation in change management.
Provide supervision to the project implementation team and contribute to the clinical supervision framework with respect to HEPMA for pharmacy staff.
Information Resources
Lead in the configuration of the drug file prescribing parameters and medication protocols on the HEPMA system, ensuring accuracy, ease of use and patient safety.
Using specialist pharmaceutical knowledge to adapt the HEPMA system to ensure its accuracy.
Lead the testing and implementation of HEPMA solution upgrades including liaising with the IT Departments and system trainers as necessary.
Develop a suite of Standard Operating Procedures in relation to the HEPMA system and medicines management.
Consider and manage implications arising from changes to the HEPMA configuration which may impact pharmacy operations given the underlying pharmacy and medicines management application underpins HEPMA.
Develop and implement, if necessary, contingency plans to ensure patient safety and service delivery are maintained during planned downtime or in the event of system failure.
Ensure the hardware and networking requirements of the HEPMA project are adequately met in each clinical area, escalating any concerns to the Project Manager as necessary.
Prepare costed cases for equipment required for HEPMA and make arrangements to ensure they are purchased appropriately.
As a systems administrator for HEPMA maintain user accounts and system rights.
Manage any upgrades of the HEPMA system and ensure all software functions have been tested before going live.
Assist in ensuring that patient safety and service delivery are maintained in the event of failure of the HEPMA system and facilitate system recovery including validating and re-entering prescribing and administration data onto the system and maintaining legal documentation. This will require receiving assurance that business continuity solutions are tested frequently with issues addressed urgently to reduce the risk of loss of access to electronic medication charts. To develop and produce a range of performance reports in relation to the implementation and development of HEPMA.
Manage any risks and issues associated with the HEPMA system to ensure successful implementation.
Finance
In partnership with the Health Boards formulary pharmacist, lead on ensuring that the HEPMA system accurately reflects the Health Boards drug formulary restrictions.
Maximise the functionality of the HEPMA system to be able to provide reports in respect of drug and other expenditure and to contribute this information into the benefits realisation process.
Take responsibility for IT equipment issued to the post holder i.e. laptop computer and handheld internal telephone.
Research and Development
Configure and regularly test the HEPMA system to ensure safe and effective use.
Lead ongoing research and complex audits to evaluate the implementation and benefits realisation of the HEPMA system as a major job requirement.
Draw upon experience, knowledge and specialist pharmacy training to lead on the resolution of risks and issues arising from the use of a HEPMA system.
Encourage and work with staff to contribute to ideas that will enhance patient safety and accept feedback from all system users.
Lead future developments and implement process changes necessary to improve prescribing and medication administration, and help prevent medication errors.
Develop own knowledge of research, attending appropriate up-date and education programmes where necessary.
Job description
Job responsibilities
Management
Manage the development and delivery of training relating to all aspects of HEPMA and other medicines related technical solutions.
Manage interruptions variations and problems as and when they arise.
Demonstrate a high level of competency in the use of presentation aids and communication skills in the delivery of training to small and large groups of staff from a variety of professional backgrounds.
Contribute to the critical decision making process with other senior clinicians in respect of the HEPMA system configuration.
Ensure a system for incident/issue recording is established during the implementation phase to enable the project to confidently report on change impact.
Clinical
Manage the transcribing of paper drug charts on to the HEPMA system prior to go-live ensuring a safe and effective process.
Enhance patient care by determining how the HEPMA system functionality can improve services and care given; particularly around information on medications and the clinical checking of prescribed medication.
Ensure good clinical governance is in place to oversee the configuration and ongoing management of the HEPMA solution by establishing and facilitating a number of clinical assurance groups, e.g. Clinical Reference Group
Actively participate and take the lead in the investigation of any medication-related incidents involving HEPMA in order that root causes may be established to ensure mitigations can be put in place to reduce the likelihood of future incidents.
Professional
Maintain own training in Good Clinical Practice (GCP) in order to be able to fulfil requirements for providing pharmacy input to HEPMA system configuration and developments.
Take responsibility for planning and managing own workload, with a strong focus on delivery against agreed deadlines.
Respond to national advice and guidance from bodies such as the Medicines and Healthcare Products Regulatory Agency (MHRA) regarding advice and guidance relating to medicines.
Ensure compliance of the HEPMA system to medicines legislation.
Identify own personal development needs and provide evidence of continual professional development in order to meet the General Pharmaceutical requirements for revalidation.
Actively participate in the SBUHB personal appraisal and development review process.
Service Delivery
Manage, plan, develop and implement delegated complex workstreams/aspects of the HEPMA project within agreed timescales, adjusting where necessary to respond to conflicting factors and variable workloads.
Participate in the formulation of project plans and the organisation of complex implementation packages.
Interpret complex evaluations from pilot areas to inform future implementations of HEPMA to other areas and ensure these are captured in the projects lessons learned log.
Investigate incidents and project issues relating to HEPMA to ensure learning from these events is incorporated into future delivery plans.
Contribute to the clinical governance process by reducing medication errors by:
Analysing, comparing and interpreting complex information such as administration patterns of high-risk drugs to identify any issues.
Responding to national advice and guideline such as NPSA guidance of problematic drugs and NICE guidelines.
Review existing policies, protocols and procedures to identify those that require review specifically as a result of the introduction of HEPMA.
Develop and implement procedures for new ways of working to ensure efficient practice, patient safety and improvements in the patients journey.
Leadership
Lead the implementation and roll out of HEPMA involving the management of medicines in hospital in line with local and national objectives, protocols, guidelines and research evidence ensuring compliance with professional standards at all times.
Provide leadership to pharmacy, nursing and medical staff.
Communication
Responsible for developing an effective communication strategy regarding the HEPMA project.
Ensure effective communication between the project implementation team and project stakeholders throughout the project lifecycle, using persuasion and negotiation skills to get key stakeholders on board.
Establish and maintain relationships with the software supplier, IT departments and ward departments in relation to all aspects of the deployment and management of the HEPMA system.
Be responsible for the communication of any scheduled downtime to the end users and other system managers as necessary.
Convey information from experiences and complex clinical situations to the multi-disciplinary implementation team, contributing in all meetings and maintaining open communication.
Education and Training / Staff Management
Co-ordinate, strategically plan and deliver specialist training and teaching sessions to the Health Board staff.
Present at training sessions and seminars to service users and members of the health care team including pharmacy staff, undergraduate medical students, junior doctors and nursing staff.
Evaluate and adapt training methods where necessary.
Provide motivation, reassurance and positive influencing skills to staff to ensure agreement and co-operation in change management.
Provide supervision to the project implementation team and contribute to the clinical supervision framework with respect to HEPMA for pharmacy staff.
Information Resources
Lead in the configuration of the drug file prescribing parameters and medication protocols on the HEPMA system, ensuring accuracy, ease of use and patient safety.
Using specialist pharmaceutical knowledge to adapt the HEPMA system to ensure its accuracy.
Lead the testing and implementation of HEPMA solution upgrades including liaising with the IT Departments and system trainers as necessary.
Develop a suite of Standard Operating Procedures in relation to the HEPMA system and medicines management.
Consider and manage implications arising from changes to the HEPMA configuration which may impact pharmacy operations given the underlying pharmacy and medicines management application underpins HEPMA.
Develop and implement, if necessary, contingency plans to ensure patient safety and service delivery are maintained during planned downtime or in the event of system failure.
Ensure the hardware and networking requirements of the HEPMA project are adequately met in each clinical area, escalating any concerns to the Project Manager as necessary.
Prepare costed cases for equipment required for HEPMA and make arrangements to ensure they are purchased appropriately.
As a systems administrator for HEPMA maintain user accounts and system rights.
Manage any upgrades of the HEPMA system and ensure all software functions have been tested before going live.
Assist in ensuring that patient safety and service delivery are maintained in the event of failure of the HEPMA system and facilitate system recovery including validating and re-entering prescribing and administration data onto the system and maintaining legal documentation. This will require receiving assurance that business continuity solutions are tested frequently with issues addressed urgently to reduce the risk of loss of access to electronic medication charts. To develop and produce a range of performance reports in relation to the implementation and development of HEPMA.
Manage any risks and issues associated with the HEPMA system to ensure successful implementation.
Finance
In partnership with the Health Boards formulary pharmacist, lead on ensuring that the HEPMA system accurately reflects the Health Boards drug formulary restrictions.
Maximise the functionality of the HEPMA system to be able to provide reports in respect of drug and other expenditure and to contribute this information into the benefits realisation process.
Take responsibility for IT equipment issued to the post holder i.e. laptop computer and handheld internal telephone.
Research and Development
Configure and regularly test the HEPMA system to ensure safe and effective use.
Lead ongoing research and complex audits to evaluate the implementation and benefits realisation of the HEPMA system as a major job requirement.
Draw upon experience, knowledge and specialist pharmacy training to lead on the resolution of risks and issues arising from the use of a HEPMA system.
Encourage and work with staff to contribute to ideas that will enhance patient safety and accept feedback from all system users.
Lead future developments and implement process changes necessary to improve prescribing and medication administration, and help prevent medication errors.
Develop own knowledge of research, attending appropriate up-date and education programmes where necessary.
Person Specification
Qualifications
Essential
- Registration with the General Pharmaceutical Council
- Masters degree in Pharmacy or equivalent
- Postgraduate clinical qualification, preferably to MSc level or other relevant post graduate qualification
- Evidence of significant, relevant and ongoing continuing professional development (CPD)
- In depth knowledge of HEPMA systems
- Knowledge of the benefits of computer programs in NHS healthcare delivery
- Understanding change management challenges and how change can impact on staff and performance
- Knowledge of medicines administration processes and medicines management issues
Desirable
- Membership of Royal Pharmaceutical Society
- Leadership or management qualification
- IT or project management qualification
- NMP qualification
- Improving Quality Together (IQT) Silver
- Knowledge of the principles of project management
- Knowledge of risk management
Experience
Essential
- Extensive post registration hospital experience delivering clinical pharmacy services to a broad range of specialties
- Experience of working with clinical IT systems
- Experience of delivering on the job training/coaching using computer systems
- Experience of practical application of medicines administration policy and procedure in complex regimes
- Experience of prioritising work and setting deadlines
- Experience of troubleshooting and problem solving
- Report writing experience
- Experience in delivery of patient centred clinical services
- Experience of change management
Desirable
- Acute teaching hospital / tertiary referral centre
- Project work and working within a project environment
- Experience of service/personnel management/supervision
- Working to deliver discrete pieces of work to deadlines
Aptitude and Abilities
Essential
- Excellent verbal and written communication skills
- Excellent organisational skills and ability to work to deadlines
- Proven ability to manage change
- Proven ability to work under pressure and prioritise tasks appropriately
- Proven ability to work as part of a team
- Ability to understand different learning styles and attitudes to change in the workplace
- Computer literate with HEPMA clinical systems
- Remain calm under pressure
- Ability to realise when to escalate issues within the appropriate management structure
Desirable
- Ability to speak Welsh
- Teaching / training / mentoring skills
- Project management skills
Values
Essential
- Can demonstrate SBU values
Other
Essential
- Ability to travel within the Health Board and Across Wales
- Able to work hours flexibly e.g. around go-live support
Person Specification
Qualifications
Essential
- Registration with the General Pharmaceutical Council
- Masters degree in Pharmacy or equivalent
- Postgraduate clinical qualification, preferably to MSc level or other relevant post graduate qualification
- Evidence of significant, relevant and ongoing continuing professional development (CPD)
- In depth knowledge of HEPMA systems
- Knowledge of the benefits of computer programs in NHS healthcare delivery
- Understanding change management challenges and how change can impact on staff and performance
- Knowledge of medicines administration processes and medicines management issues
Desirable
- Membership of Royal Pharmaceutical Society
- Leadership or management qualification
- IT or project management qualification
- NMP qualification
- Improving Quality Together (IQT) Silver
- Knowledge of the principles of project management
- Knowledge of risk management
Experience
Essential
- Extensive post registration hospital experience delivering clinical pharmacy services to a broad range of specialties
- Experience of working with clinical IT systems
- Experience of delivering on the job training/coaching using computer systems
- Experience of practical application of medicines administration policy and procedure in complex regimes
- Experience of prioritising work and setting deadlines
- Experience of troubleshooting and problem solving
- Report writing experience
- Experience in delivery of patient centred clinical services
- Experience of change management
Desirable
- Acute teaching hospital / tertiary referral centre
- Project work and working within a project environment
- Experience of service/personnel management/supervision
- Working to deliver discrete pieces of work to deadlines
Aptitude and Abilities
Essential
- Excellent verbal and written communication skills
- Excellent organisational skills and ability to work to deadlines
- Proven ability to manage change
- Proven ability to work under pressure and prioritise tasks appropriately
- Proven ability to work as part of a team
- Ability to understand different learning styles and attitudes to change in the workplace
- Computer literate with HEPMA clinical systems
- Remain calm under pressure
- Ability to realise when to escalate issues within the appropriate management structure
Desirable
- Ability to speak Welsh
- Teaching / training / mentoring skills
- Project management skills
Values
Essential
- Can demonstrate SBU values
Other
Essential
- Ability to travel within the Health Board and Across Wales
- Able to work hours flexibly e.g. around go-live support
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board
Base to be agreed
SA12 7BR
Employer's website
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board
Base to be agreed
SA12 7BR
Employer's website
For questions about the job, contact:
Date posted
22 May 2023
Pay scheme
Agenda for change
Band
Band 8a
Salary
£49,244 to £55,438 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
130-PST036-0423-A
Job locations
Swansea Bay University Health Board
Base to be agreed
SA12 7BR
Supporting documents
Privacy notice
Swansea Bay University Health Board's privacy notice (opens in a new tab)