Cwm Taf Morgannwg University Health Board

Therapies Clinical Administrative and Clerical Officer

The closing date is 26 October 2025

Job summary

We have an exciting opportunity for a enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Speech and Language Therapy Service across the Health Board.

Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.

Welsh Skills Essential: This post is advertised as Welsh skills are essential. This means Speaking & Listening at Level 3 (equivalent to CEFR B2) or above. We don't need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

Main duties of the job

The successful candidate will carry out a range of admin duties including contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Details

Date posted

15 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC292-1025W

Job locations

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge

Essential

  • RSA 2 Word Processing / Typing Qualification
  • A basic knowledge of Excel and Databases.
  • To hold or be working towards completing the European Computing Driving License (ECDL).
  • To have a level of knowledge around record keeping management.
  • The ability to communicate well with all levels of staff and members of the public. Accurate data-inputting skills

Experience

Essential

  • Sufficient relevant office experience, in the NHS environment.
  • Previous experience of working with the public

Skills

Essential

  • Keyboard skills and knowledge of IT systems
  • Myrddin
  • Welsh language speaking/listening skills at Level 3 or above

Desirable

  • Ability to analyse statistical data
Person Specification

Knowledge

Essential

  • RSA 2 Word Processing / Typing Qualification
  • A basic knowledge of Excel and Databases.
  • To hold or be working towards completing the European Computing Driving License (ECDL).
  • To have a level of knowledge around record keeping management.
  • The ability to communicate well with all levels of staff and members of the public. Accurate data-inputting skills

Experience

Essential

  • Sufficient relevant office experience, in the NHS environment.
  • Previous experience of working with the public

Skills

Essential

  • Keyboard skills and knowledge of IT systems
  • Myrddin
  • Welsh language speaking/listening skills at Level 3 or above

Desirable

  • Ability to analyse statistical data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Speech and Language Therapy/Podiatry Admin Manager

Richard John

Richard.John@wales.nhs.uk

01685351300

Details

Date posted

15 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC292-1025W

Job locations

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)