Cwm Taf Morgannwg University Health Board

Medical Secretary (Haematology)

The closing date is 09 October 2025

Job summary

We have an exciting opportunity for the right candidate to join our Haematology Department as a full-time medical secretary. We are a busy department who strive to provide excellent patient care and positive patient experiences.

We are looking for someone with relevant experience, who is enthusiastic and willing to learn. You must have excellent communication skills and be able to demonstrate that you can work as part of a team. You will be required to liaise with patients of all ages, clinicians at all levels, managers and external stakeholders. Time management skills are essential as you will need to balance the demands of a busy service.

English and/or Welsh speakers are equally welcome to apply

Main duties of the job

The post holder will provide a comprehensive and high quality secretarial and administrative support to the Consultants, doctors and other professionals within Clinical Haematology in the Pathology Directorate.

The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.

The post holder will be expected to manage and prioritise their own workload using experience and initiative. The post holder will work independently to provide a secretarial and administrative office function, adhering to UHB policies and procedures.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC268-0925

Job locations

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Job description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge

Essential

  • RSA/OCR Level 3 or equivalent knowledge and experience
  • Knowledge of secretarial and administrative procedures and systems
  • Comprehensive knowledge of medical terminology
  • Knowledge of the Welsh PAS system

Desirable

  • Medical Secretary qualification e.g. AMSPAR

Experience

Essential

  • Previous Experience in a secretarial role
  • Experience of working in a busy environment

Desirable

  • Experience of working in a hospital environment

Aptitude and abilities

Essential

  • Excellent keyboard and audio typing skills
  • Ability to prioritise and manage own workload
  • Excellent communication and telephone skills
  • Ability to deal with staff at all levels

Desirable

  • Ability to set up office systems
  • Welsh language speaking/listening skills at Level 3 or above

Personal Attributes

Essential

  • Diplomacy and confidentiality
  • Enthusiastic and motivated
Person Specification

Knowledge

Essential

  • RSA/OCR Level 3 or equivalent knowledge and experience
  • Knowledge of secretarial and administrative procedures and systems
  • Comprehensive knowledge of medical terminology
  • Knowledge of the Welsh PAS system

Desirable

  • Medical Secretary qualification e.g. AMSPAR

Experience

Essential

  • Previous Experience in a secretarial role
  • Experience of working in a busy environment

Desirable

  • Experience of working in a hospital environment

Aptitude and abilities

Essential

  • Excellent keyboard and audio typing skills
  • Ability to prioritise and manage own workload
  • Excellent communication and telephone skills
  • Ability to deal with staff at all levels

Desirable

  • Ability to set up office systems
  • Welsh language speaking/listening skills at Level 3 or above

Personal Attributes

Essential

  • Diplomacy and confidentiality
  • Enthusiastic and motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Support Manager

Helen Williams

helen.williams274994@wales.nhs.uk

01443443343

Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC268-0925

Job locations

Royal Glamorgan Hospital

Ynysmaerdy

Llantrisant

CF72 8XR


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)