Job summary
The postholder will play a key role in ensuring the smooth and efficient operation of the clinical team in supporting the Prison In-Reach and Forensic Team.
The role involves delivering a wide range of secretarial and administrative services to support day-to-day operational needs, contributing to a cohesive, whole-team approach aimed at enhancing patient care and service delivery.
Main duties of the job
The post holder will provide dedicated secretarial support to the Consultant Forensic Psychiatrist and other medical doctors within the team, as well as general administrative support to other team members, including two Community Psychiatric Nurses (CPNs) and two Custody Practitioners.
This unique and fast-paced role will cover the following service areas:
HMP Parc In-reach, Community Forensic, and Forensic referral and opinion.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
- Use in-depth knowledge of a range of secretarial procedures to support the Consultant Psychiatrist and clinical team
- Maintain the Consultant's diary
- Communicate with all disciplines within the team and across the Directorate, as well as clients, carers, GPs, pharmacies and other agencies involved in client care
- Undertake and assist in regular data accuracy checks and data cleansing
- Undertake routine audio and copy typing duties
- Ensure client booking systems are well managed and maintained
Job description
Job responsibilities
- Use in-depth knowledge of a range of secretarial procedures to support the Consultant Psychiatrist and clinical team
- Maintain the Consultant's diary
- Communicate with all disciplines within the team and across the Directorate, as well as clients, carers, GPs, pharmacies and other agencies involved in client care
- Undertake and assist in regular data accuracy checks and data cleansing
- Undertake routine audio and copy typing duties
- Ensure client booking systems are well managed and maintained
Person Specification
Qualifications
Essential
- 3 GCSEs or equivalent
- NVQIII Business Administration or willingness to work towards
- RSAII Typing or equivalent relevant experience
- ECDL or equivalent
- Ability to transfer IT skills to new applications
Desirable
- Knowledge of medical terminology
- Knowledge of Myrddin, WCCIS, FACE and NWIS IT systems
Experience
Essential
- Previous all-round office experience
- Experience of using databases
- Experience of establishing new systems of work
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
Desirable
- Previously worked in the NHS or similar environment
Aptitude & Abilities
Essential
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
- Non-judgemental
- Sensitive to the issues faced by clients with substance misuse problems
- Flexible in approach to work and duties to meet the needs of the service
Desirable
- Welsh language speaking/listening skills at Level 3 or above
Person Specification
Qualifications
Essential
- 3 GCSEs or equivalent
- NVQIII Business Administration or willingness to work towards
- RSAII Typing or equivalent relevant experience
- ECDL or equivalent
- Ability to transfer IT skills to new applications
Desirable
- Knowledge of medical terminology
- Knowledge of Myrddin, WCCIS, FACE and NWIS IT systems
Experience
Essential
- Previous all-round office experience
- Experience of using databases
- Experience of establishing new systems of work
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
Desirable
- Previously worked in the NHS or similar environment
Aptitude & Abilities
Essential
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
- Non-judgemental
- Sensitive to the issues faced by clients with substance misuse problems
- Flexible in approach to work and duties to meet the needs of the service
Desirable
- Welsh language speaking/listening skills at Level 3 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
