Job summary
The Bridgend Mental Health Outpatients department are looking for a friendly and confident individual to join their team as a clinic coordinator.
This is a busy role which requires someone who is resilient and motivated.
Main duties of the job
The Clinic Co-ordinator will reception and co-ordinate out-patient clinics, new patient referrals, follow up appointments and contribute to the maintenance of waiting lists for Clinical Teams within Mental Health Services.
The role will also include the filing of results and correspondence as per Mental Health Directorate procedures, the retrieving and returning case notes to the main filing library, prepping of case notes for outpatient clinic and in conjunction with colleagues maintain the records library in accordance with local policy and retention and destruction schedules.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- 3 GCSE's or equivalent
- IT qualification or relevant experience
Desirable
- Knowledge of WPAS and IT systems
Experience
Essential
- Previous all-round experience. Experience in data entry
- Experience in managing a filing system
Desirable
- Has previously worked in the NHS environment
Abilities
Essential
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
- Ability to prioritise own workload
Desirable
- Welsh language speaking/listening skills at Level 3 or above
Person Specification
Qualifications
Essential
- 3 GCSE's or equivalent
- IT qualification or relevant experience
Desirable
- Knowledge of WPAS and IT systems
Experience
Essential
- Previous all-round experience. Experience in data entry
- Experience in managing a filing system
Desirable
- Has previously worked in the NHS environment
Abilities
Essential
- Good interpersonal skills
- Ability to work in a challenging environment
- Good communication and listening skills
- Ability to prioritise own workload
Desirable
- Welsh language speaking/listening skills at Level 3 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
