Cwm Taf Morgannwg University Health Board

Health Care Support Worker, Outpatients

The closing date is 18 August 2025

Job summary

A rare and exciting opportunity has arisen to join the small and friendly team at the Royal Glamorgan Hospital, with a requirment to work accross sites if required.

The Outpatients Departmetn facilitates the needs of patients requiring care and treatment for a wide range of conditions. The department can be busy; so staff must be able to multi skill and work under pressure. Staff must be fit to stand for periods of time.

The successful candidate must be able to perform the tasks of Patient observations and basic wound care. Staff must be friendly and approachable and have the abilit to reassure and support patients thropughout their journey through the unit. These are an essential part of the role.

Support will be given to the successful candidate to learn the various clinics and procedures associated with them.

The department operates over 5 days; Monday to Friday. Shifts are allocated to clinical need.

Applicants must be flexible to the service.

Main duties of the job

The main duties of this post are;

* Facilitating clinics

* Recording observations

* Basic wound care

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

This post if fixed term for 4 years due to funding

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Fixed term

Duration

4 years

Working pattern

Part-time

Reference number

110-ACS216-0825

Job locations

Royal Glamorgan Hospital

Ynysmaerdy

CF72 8XR


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Please contact the department if you need any further information, or require a walk around the department.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Please contact the department if you need any further information, or require a walk around the department.

Person Specification

Welsh language skills

Desirable

  • Welsh language speaking/listening skills at Level 3/B2 or above

Clinic/health care experience

Essential

  • Experience of working with the public in a health care setting
  • Able to work autonomously and as part of a team

Desirable

  • Outpatient experience

Ability to record observations

Essential

  • Recording BP, Pulse, Oxygen sats, weight amd BMI

Flexibility

Essential

  • Flexible to work 23 hours over 5 days in line with clinical need.
Person Specification

Welsh language skills

Desirable

  • Welsh language speaking/listening skills at Level 3/B2 or above

Clinic/health care experience

Essential

  • Experience of working with the public in a health care setting
  • Able to work autonomously and as part of a team

Desirable

  • Outpatient experience

Ability to record observations

Essential

  • Recording BP, Pulse, Oxygen sats, weight amd BMI

Flexibility

Essential

  • Flexible to work 23 hours over 5 days in line with clinical need.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Ynysmaerdy

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Royal Glamorgan Hospital

Ynysmaerdy

CF72 8XR


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Manager / Dirprwy Reolwr

Claire Roberts

Claire.l.roberts@wales.nhs.uk

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Fixed term

Duration

4 years

Working pattern

Part-time

Reference number

110-ACS216-0825

Job locations

Royal Glamorgan Hospital

Ynysmaerdy

CF72 8XR


Supporting documents

Privacy notice

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