Cwm Taf Morgannwg University Health Board

Hotel Services Assistant

The closing date is 12 August 2025

Job summary

We have 1 x 20 hour Fixed Term (for 12 months) position available for Hotel Services Assistant positions that have arisen at Prince Charles Hospital.

To support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards. To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.

This post is fixed term for 12 months to meet the needs of the service.

Main duties of the job

We have 1 x 20 hour Fixed Term (for 12 months) position available for Hotel Services Assistant positions that have arisen at Prince Charles Hospital.

The successful candidate will be required to work within a restaurant & patient environment and previous experience would be an asset but not essential.

The main duties of the post include the delivery of Catering restaurant service within the Hospital in accordance with departmental schedules and specifications and in line with the Nutritional Standards also in the event of service pressure and according to the Job Description requirements of this role successful candidates may be required to perform patient feeding & cleaning duties.

Flexibility is essential and the successful candidate will be expected to adapt to service pressures and modernization. The successful candidate would need to be flexible with regard to movement throughout all Health Board sites.

The successful candidate must observe and maintain the highest standards of confidentiality, courtesy and consideration to all patients and fellow employees.This post is monthly paid.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

110-EA127-0825

Job locations

Prince Charles Hospital

Y Gurnos

Merthyr Tudfil

CF47 9DT


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualification

Essential

  • Previous experience of catering and cleaning duties

Desirable

  • Some experience of working within a hospital environment

Skills

Essential

  • Excellent customer care skills

Desirable

  • Worked within a hotel services environment

Experience

Essential

  • Previous experience of cleaning and catering duties

Desirable

  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions
Person Specification

Qualification

Essential

  • Previous experience of catering and cleaning duties

Desirable

  • Some experience of working within a hospital environment

Skills

Essential

  • Excellent customer care skills

Desirable

  • Worked within a hotel services environment

Experience

Essential

  • Previous experience of cleaning and catering duties

Desirable

  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Prince Charles Hospital

Y Gurnos

Merthyr Tudfil

CF47 9DT


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Prince Charles Hospital

Y Gurnos

Merthyr Tudfil

CF47 9DT


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Catering Support Manager

Vivien Cartwright

Vivien.Cartwright@wales.nhs.uk

01685728765

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

110-EA127-0825

Job locations

Prince Charles Hospital

Y Gurnos

Merthyr Tudfil

CF47 9DT


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)