Job summary
An exciting opportunity has arisen within the Health, Safety and Fire Department. We are looking for an enthusiastic, motivated individual to join our team.
The post holder will provide support to all staff following an assault or a critical incident.
The post holder will offer support to managers following an assault to their staff.
The post holder will deliver bespoke training to staff on site when required to mitigate the risks from clinically challenging behaviour.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Develop and implement specific Health Board procedures based on nationwide guidance, legislation and good practice in order to reduce the risk of violent incidents within the Health Board which includes specific guidance for managers and employees. This guidance includes providing advice on pursuing legal sanctions and prosecutions against perpetrators of violence within the Health Board.
The case management process may also involve adopting additional measures against perpetrators of unacceptable behaviour by issuing internal and civil sanctions, such as patient undertakings, patient exclusions, anti-social behaviour referrals or anti-social behaviour orders.
Have responsibility for Violence and Aggression Case Management within Cwm Taf Morgannwg University Health Board (CTMUHB) and will contribute to the creation of safe and secure environment for staff and members of the public so that the highest standards of clinical care can be made available to patients.
Ensuring that violent incidents are systematically reviewed to enable lessons to be identified and shared across the organisation.
Deliver Module B Personal Safety and De-escalation, Module C Breakaway, Safe Management of Clinically Challenging Behaviour training.
Deliver bespoke training on site to mitigate the risks of patient related clinically challenging behaviour.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Degree level or possess the equivalent level of skills, knowledge and experience.
- Have a recognised teaching qualification, PTLLS level 3 or equivalent.
- Experience of working with people and of dealing with members of the public.
- Experience of investigating incidents. Experience in managing post incident actions, including debriefing and supporting staff.
- Relevant experience in Violence and Aggression.
Desirable
- Security Management Service Accreditation or equivalent Police Service related experience.
- GSA Training Qualification in Violence and Aggression or equivalent.
- Experience of working in case management, investigation or risk management in a health care, law enforcement or social services environment.
- Experience of preparing and delivering training/briefings.
- Experience in a health care setting.
Skills and Attributes
Essential
- Verbal and written communication skills and able to converse with multi-disciplinary groups and individuals.
- Translate knowledge of the subject matter into appropriate healthcare context with knowledge of practical application.
- Keyboard skills and a knowledge of Microsoft Office software e.g. PowerPoint/Word/Excel.
- Ability to work under pressure to meet deadlines
- Ability to cope with a high workload and must be able to prioritise workload.
- Must be capable of the emotional effort involved in supporting staff in stressful situations.
- Must be approachable, confident, and supportive to staff at all levels.
- Ability to develop proposals and/or business cases to address specific case management issues.
- Able to travel in a timely manner to undertake the duties of the post at various locations of CTMUHB.
Desirable
- Research skills.
- Root Cause Analysis.
Person Specification
Qualifications and Knowledge
Essential
- Degree level or possess the equivalent level of skills, knowledge and experience.
- Have a recognised teaching qualification, PTLLS level 3 or equivalent.
- Experience of working with people and of dealing with members of the public.
- Experience of investigating incidents. Experience in managing post incident actions, including debriefing and supporting staff.
- Relevant experience in Violence and Aggression.
Desirable
- Security Management Service Accreditation or equivalent Police Service related experience.
- GSA Training Qualification in Violence and Aggression or equivalent.
- Experience of working in case management, investigation or risk management in a health care, law enforcement or social services environment.
- Experience of preparing and delivering training/briefings.
- Experience in a health care setting.
Skills and Attributes
Essential
- Verbal and written communication skills and able to converse with multi-disciplinary groups and individuals.
- Translate knowledge of the subject matter into appropriate healthcare context with knowledge of practical application.
- Keyboard skills and a knowledge of Microsoft Office software e.g. PowerPoint/Word/Excel.
- Ability to work under pressure to meet deadlines
- Ability to cope with a high workload and must be able to prioritise workload.
- Must be capable of the emotional effort involved in supporting staff in stressful situations.
- Must be approachable, confident, and supportive to staff at all levels.
- Ability to develop proposals and/or business cases to address specific case management issues.
- Able to travel in a timely manner to undertake the duties of the post at various locations of CTMUHB.
Desirable
- Research skills.
- Root Cause Analysis.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
