Communications and Engagement Manager

Job summary

Job Overview

The Communications & Engagement Manager is the operational communications and engagement lead for CTM UHB, ensuring an effective, responsive and high-quality service is provided to internal and external audiences.

They are responsible for the development, implementation and evaluation of communications activities and projects, including events, campaigns, media handling, and engagement programmes.

They have specific responsibility for the development and delivery of a forward-thinking social media strategy, working closely with the digital lead to co-design content plans and activities that employ emerging technologies and practices.

Main duties of the job

Communications and media

• Oversee the health board's press office function
• Develop pro-active media releases and opportunities to promote the work of CTM UHB
• Devise and lead the implementation of a social media strategy
• Plan and manage complex communications activities,projects, campaigns and events
• Coordinate internal corporate communications activities and events.
• Work with digital communications colleagues to ensure the health board's website and intranet are accessible, accurate and useful resources
• Support the development and delivery of content that supports and enables the work of the health board's charity.

Supervision

• Supervise the communications and engagement officers

Engagement

• Develop and deliver public engagement resources, activities, events and plans

General

• Ensure the delivery of the CTMUHB Communications and Engagement strategy
• Participate in the out of hours/on call rota function. Undertake occasional weekend and evening duties, as required, in line with the business's needs.

Expert advice and guidance

• Provide expertise to health board project teams and care groups, offering specialist advice and guidance, and embedding excellent communications practice into the planning and delivery of work.
• Advise senior leaders, including executive directors and Board members, on communications and engagement issues and best practice.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.