Health Care Support Worker

Cwm Taf Morgannwg University Health Board

The closing date is 05 May 2025

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 6 MONTHS DUE TO SERVICE NEEDS

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

The post holder will be expected to carry out a range of assigned clinical and organisational tasks to the highest standard to support and enable trained staff to provide excellent patient care, which reflects the quality of the standards and mission of ENT Outpatients.

Main duties of the job

Be Responsible for communicating effectively with patients, carers, relatives and colleagues. Treating everyone with dignity.

Support patients through their outpatient journey by assisting and chaperoning in clinical examinations and consultations.

Recording patients vital signs.

Effective use of electronic systems, outlook, clinical portal.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Be able to prepare clinic rooms daily, stock up and close up clinic rooms for the day.

Decontaminate scopes per manufacturer and trust standards.

Be able to check Blood Glucose when need arises.

Assist clinicians during clinic procedures.

Prepare scopes for clinic use.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

110-ACS119-0425

Job locations

Princess of Wales Hospital

Coity road

Bridgend

CF31 1RQ


Job description

Job responsibilities

In depth job description and person specification can be found in the document section.

Be Responsible for communicating effectively with patients, carers, relatives and colleagues. Treating everyone with dignity.

Support patients through their outpatient journey by assisting and chaperoning in clinical examinations and consultations.

Recording patients vital signs.

Effective use of electronic systems, outlook, clinical portal.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Be able to prepare clinic rooms daily, stock up and close up clinic rooms for the day.

Decontaminate scopes per manufacturer and trust standards.

Be able to check Blood Glucose when need arises.

Assist clinicians during clinic procedures.

Prepare scopes for clinic use.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

In depth job description and person specification can be found in the document section.

Be Responsible for communicating effectively with patients, carers, relatives and colleagues. Treating everyone with dignity.

Support patients through their outpatient journey by assisting and chaperoning in clinical examinations and consultations.

Recording patients vital signs.

Effective use of electronic systems, outlook, clinical portal.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Be able to prepare clinic rooms daily, stock up and close up clinic rooms for the day.

Decontaminate scopes per manufacturer and trust standards.

Be able to check Blood Glucose when need arises.

Assist clinicians during clinic procedures.

Prepare scopes for clinic use.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

  • Evidence of a good standard of education. Must be numerate and literate.

Desirable

  • Possess or working towards NVQII or equivalent.
  • Myrddin training.

Experience

Essential

  • Experience in customer focused environment.
  • Worked in Care sector.

Desirable

  • Worked in NHS setting.
  • Worked in Outpatients.

Personal Qualities

Essential

  • Works well in a team but able to work as an individual.
  • Conscientious and Caring.

Circumstances

Essential

  • Able to undertake the full duties of the role.

Aptitude and Abilities Skills

Essential

  • Effective communication skills.
  • Positive attitude.
  • Able to deal with difficult situations in a calm manner.
  • Standard keyboard skills.

Desirable

  • The ability to speak or learn Welsh to a satisfactory level.
Person Specification

Qualifications and/or Knowledge

Essential

  • Evidence of a good standard of education. Must be numerate and literate.

Desirable

  • Possess or working towards NVQII or equivalent.
  • Myrddin training.

Experience

Essential

  • Experience in customer focused environment.
  • Worked in Care sector.

Desirable

  • Worked in NHS setting.
  • Worked in Outpatients.

Personal Qualities

Essential

  • Works well in a team but able to work as an individual.
  • Conscientious and Caring.

Circumstances

Essential

  • Able to undertake the full duties of the role.

Aptitude and Abilities Skills

Essential

  • Effective communication skills.
  • Positive attitude.
  • Able to deal with difficult situations in a calm manner.
  • Standard keyboard skills.

Desirable

  • The ability to speak or learn Welsh to a satisfactory level.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

For questions about the job, contact:

ENT clinic Unit Manager

Rosie Vista

rosie.vista@wales.nhs.uk

01656752708

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

110-ACS119-0425

Job locations

Princess of Wales Hospital

Coity road

Bridgend

CF31 1RQ


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)