Job summary
This post is a fixed term/secondment for 6 months due to service need.
If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying.
We have an exciting opportunity for a enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Speech and Language Therapy Service across the Health Board.
Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job
The successful candidate will lead a small team of administrative staff carrying out a range of admin duties including managing referrals, contacting patients, relatives and a range of professionals and using Health Board electronic systems to enable the smooth running of the busy, friendly department. Hours are 37.5 hours per week (Monday to Friday).
The post holder will have line management responsibility for the staff in the team including overseeing attendance, annual leave and performance reviews.
Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Knowledge
Essential
- Knowledge of secretarial and administrative processes and procedures
- OCR/RSA III qualification with advanced keyboard skills.
- Knowledge of organisational policies and procedures
- Knowledge of some medical terminology
- Knowledge of Waiting Lists and RTT
Desirable
- Knowledge of ESR system to record and monitor admin staff absences and training requirements
Experience
Essential
- Experience of working in a team environment.
- Experience of working in a multi-disciplinary setting
- Experience of using Welsh PAS (Myrddin) patient database system
- Experience of supervising staff
- Experience of using databases and spreadsheets to record, gather and analyse data/information
Desirable
- Previous NHS Experience
- Experience of using ORACLE Financial Management System.
Skills
Essential
- Excellent oral and written communication skills
- Ability to work to tight deadlines, whilst maintaining the quality and accuracy of the work.
- Ability to communicate waiting list information to a range of staff groups
- Demonstrate organisational skills to prioritise and manage own workload within time constraints.
Desirable
- The ability to speak or learn Welsh to a satisfactory level.
Person Specification
Knowledge
Essential
- Knowledge of secretarial and administrative processes and procedures
- OCR/RSA III qualification with advanced keyboard skills.
- Knowledge of organisational policies and procedures
- Knowledge of some medical terminology
- Knowledge of Waiting Lists and RTT
Desirable
- Knowledge of ESR system to record and monitor admin staff absences and training requirements
Experience
Essential
- Experience of working in a team environment.
- Experience of working in a multi-disciplinary setting
- Experience of using Welsh PAS (Myrddin) patient database system
- Experience of supervising staff
- Experience of using databases and spreadsheets to record, gather and analyse data/information
Desirable
- Previous NHS Experience
- Experience of using ORACLE Financial Management System.
Skills
Essential
- Excellent oral and written communication skills
- Ability to work to tight deadlines, whilst maintaining the quality and accuracy of the work.
- Ability to communicate waiting list information to a range of staff groups
- Demonstrate organisational skills to prioritise and manage own workload within time constraints.
Desirable
- The ability to speak or learn Welsh to a satisfactory level.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
