Speech and Language Adults Administrative and Clerical Officer

Cwm Taf Morgannwg University Health Board

The closing date is 28 April 2025

Job summary

This post is a fixed term/secondment for 6 months due to service need. If you are interested in applying for it as a secondment, please obtain permission from your current line manager prior to applying.

We have an exciting opportunity for an enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Adult's Speech and Language Therapy Service across the Health Board.

This post will be working on Monday, Tuesday and Wednesday.

Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.

English and/or Welsh speakers are equally welcome to apply

Main duties of the job

The successful candidate will carry out a range of admin duties including ordering / contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

110-AC057-0425

Job locations

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge

Essential

  • Knowledge of administrative and clerical procedures and systems.
  • RSA III typing or equivalent skills, training and experience
  • Understanding of confidentiality

Desirable

  • Trained in Welsh PAS (Myrddin)

Experience

Essential

  • Experience in working in a busy customer focused environment.
  • Experience of solving problems and dealing with challenging customers/clients.
  • Experience of using databases and spreadsheets to collect, record and retrieve data/information

Desirable

  • Experience of working in the NHS.
  • Experience of using ORACLE Financial Management System
  • Experience of working in a multi-disciplinary setting

Skills

Essential

  • Good communication and interpersonal skills.
  • Organised with excellent time management skills
  • Manages sensitive information
  • Advanced keyboard skills with familiarity of Microsoft Office eg. Word, Outlook, Excel

Desirable

  • The ability to speak or learn Welsh to a satisfactory level
Person Specification

Knowledge

Essential

  • Knowledge of administrative and clerical procedures and systems.
  • RSA III typing or equivalent skills, training and experience
  • Understanding of confidentiality

Desirable

  • Trained in Welsh PAS (Myrddin)

Experience

Essential

  • Experience in working in a busy customer focused environment.
  • Experience of solving problems and dealing with challenging customers/clients.
  • Experience of using databases and spreadsheets to collect, record and retrieve data/information

Desirable

  • Experience of working in the NHS.
  • Experience of using ORACLE Financial Management System
  • Experience of working in a multi-disciplinary setting

Skills

Essential

  • Good communication and interpersonal skills.
  • Organised with excellent time management skills
  • Manages sensitive information
  • Advanced keyboard skills with familiarity of Microsoft Office eg. Word, Outlook, Excel

Desirable

  • The ability to speak or learn Welsh to a satisfactory level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Employer's website

https://joinctm.wales/ (Opens in a new tab)

For questions about the job, contact:

SLT and Podiatry Admin Manager

Richard John

Richard.John@wales.nhs.uk

01685351300

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

110-AC057-0425

Job locations

Pontypridd Cottage Hospital

Hospital Road

Pontypridd

CF37 4AL


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)