Administration Support Manager

Job summary

We are looking for enthusiastic individuals with excellent communication skills, the ability to problem solve and work well as part of a team.

An exciting opportunity has arisen in the Specialist Services directorate based at the Princess of Wales Hospital with cross Health Board working. The post is for Dermatology Services across the Health Board.

Are you able to prioritise your workload and multi-task?

Do you have sound organisational skills and are you able to work in a busy environment?

If this is you, then we would like to hear from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Please see attached Job Description for full duties of this role within the Specialist Services Directorate.

The post holder will:

In support of the Directorate Management Team, supervise the administrative management of junior medical staff, ensuring appropriate levels of cover are in place.

Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times.

Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed.

Provide direct day-to-day operational support in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued.

Provide direct day-to-day operational support in the delivery of all NHS Wales Performance Framework targets. Ensuring effective day to day operational management in accordance with best practice.

Co-ordination of Junior Medical staff within the areas of responsibility and management of medical rotas and escalating where appropriate through structure

Support the development of patient focused pathways with key emphasis on improved patient experience.

Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:We listen, learn and improveWe treat everyone with respectWe all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.