Unified Communications Manager

Cwm Taf Morgannwg University Health Board

Information:

This job is now closed

Job summary

We are looking for a Unified Communications Manager supporting the Royal Glamorgan Hospital and surrounding area to join our Digital team at CTMUHB.

You will support the voice and data networking services at the Royal Glamorgan Hospital and surrounding sites.

You will support the installation, configuration, testing, and optimisation of the voice and data network, ensuring high availability, performance, and security.

Working for the NHS, you are part of the biggest employer in Wales, where there is plenty of opportunity to make a difference. We offer:

A competitive salary Band 6 £37,898 - £45,637.NHS pension - 23.7% employer contribution.28 days annual leave rising to 34 with years' service.A supportive and collaborative work environment, where you will be part of a team of data and voice engineers and technicians, providing specialist guidance, support, and cross training.A commitment to your professional development and career progression, with opportunities to gain professional certification and further education.A chance to make a difference in the NHS, and to contribute to the well-being of the communities we serve.Options to purchase up to 10 days annual leave.Flexible / hybrid working arrangements between site and home.Progression opportunities as the role and team develop.Market leading staff well-being support.Leadership development opportunities.Employee Assistance programme.

Main duties of the job

Act as a specialist in the delivery of the Voice and Data services at the Royal Glamorgan Hospital and surrounding sites.

Support the maintenance and delivery of high-quality IT Voice and Data Communications Services at the Royal Glamorgan Hospital and surrounding sites, ensuring that the services are fully operational at all times and configured to provide optimum service.

Support specialist Voice & Data projects that impact clinical and non-clinical areas at the Royal Glamorgan Hospital and surrounding sites. Provide operational support in the management and maintenance of all CTMUHB Voice and Data Systems at the Royal Glamorgan Hospital and surrounding sites.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the

Date posted

04 February 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,898 to £45,637 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC015-0225

Job locations

Information Communication Technology Dept,

Williamstown

Tonypandy

CF40 1AG


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Education/Qualifications

Essential

  • Relevant BSc or equivalent experience, with evidence of specialist knowledge acquired through training and experience.
  • Voice and data network experience, acquired in a relevant role.

Desirable

  • Knowledge and experience of Cisco ISE, ASA, Firepower and DNA, Solarwinds, other relevant management and monitoring tools.
  • Knowledge and experience of Mitel MCE and other relevant management tools.

Experience

Essential

  • Experience of working in a technical support role and proven experience in the development and support of IT systems.
  • Experience of taking a lead role in developing and implementing IT systems and services.

Desirable

  • Experience working within the NHS
Person Specification

Education/Qualifications

Essential

  • Relevant BSc or equivalent experience, with evidence of specialist knowledge acquired through training and experience.
  • Voice and data network experience, acquired in a relevant role.

Desirable

  • Knowledge and experience of Cisco ISE, ASA, Firepower and DNA, Solarwinds, other relevant management and monitoring tools.
  • Knowledge and experience of Mitel MCE and other relevant management tools.

Experience

Essential

  • Experience of working in a technical support role and proven experience in the development and support of IT systems.
  • Experience of taking a lead role in developing and implementing IT systems and services.

Desirable

  • Experience working within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Information Communication Technology Dept,

Williamstown

Tonypandy

CF40 1AG


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Information Communication Technology Dept,

Williamstown

Tonypandy

CF40 1AG


Employer's website

https://joinctm.wales/ (Opens in a new tab)

For questions about the job, contact:

Head of Voice and Data Networking

Neil Robinson

neil.robinson@wales.nhs.uk

01685724439

Date posted

04 February 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,898 to £45,637 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC015-0225

Job locations

Information Communication Technology Dept,

Williamstown

Tonypandy

CF40 1AG


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)