Job summary
Resuscitation Training is an integral part of Cwm Taf Morgannwg University Health Board (UHB), who work to ensure that relevant training is provided to all staff groups, to ensure that they are supported in delivering safe and efficient patient care through quality placements.
The post holder will support the Resuscitation Training Department in ensuring courses are planned and delegates are notified of the venue and dates in advance to minimise cancellations. The post holder will also act as the main point of contact for all staff regarding booking, confirming and cancelling their places which will require excellent communication and listening skills.
The post holder will work as part of the Resuscitation Training team, will act independently within clearly defined occupational policies with work managed rather than supervised, providing a range of administrative support and effectively deliver and prioritise a wide range of duties to support the function of the Department.
The post holder will also be required to work flexibly within a busy working environment and develop the role and alter its scope as appropriate.
Main duties of the job
The post holder will :
Assist in the planning and implement of the various courses.
Assist with course booking arrangements and prioritising their own workload.
Deal with day-to-day general enquiries for all aspects of the, courses offered by the Department, using own judgement to reply to queries.
Be responsible for training room bookings.
Distribute accurate course details and information in good time to agreed deadlines.
Assist in the ongoing maintenance of the Internet/Intranet/Apps and Social Media content and information to promote the Department and what is offered to staff/students.
Support the co-ordination of, and be involved in the delivery of large events such as conferences. This will include booking venues, organising equipment, catering and liaising with staff at all levels to ensure the event runs efficiently.
Be able to travel throughout the UHB in a timely manner to undertake the role across various sites.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
The post holder will support the Resuscitation Training Department in ensuring courses are planned and delegates are notified of the venue and dates in advance to minimise cancellations. The post holder will also act as the main point of contact for all staff regarding booking, confirming and cancelling their places which will require excellent communication and listening skills.
The post holder will work as part of the Resuscitation Training team, will act independently within clearly defined occupational policies with work managed rather than supervised, providing a range of administrative support and effectively deliver and prioritise a wide range of duties to support the function of the Department.
The post holder will also be required to work flexibly within a busy working environment and develop the role and alter its scope as appropriate.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
The post holder will support the Resuscitation Training Department in ensuring courses are planned and delegates are notified of the venue and dates in advance to minimise cancellations. The post holder will also act as the main point of contact for all staff regarding booking, confirming and cancelling their places which will require excellent communication and listening skills.
The post holder will work as part of the Resuscitation Training team, will act independently within clearly defined occupational policies with work managed rather than supervised, providing a range of administrative support and effectively deliver and prioritise a wide range of duties to support the function of the Department.
The post holder will also be required to work flexibly within a busy working environment and develop the role and alter its scope as appropriate.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Communication and Knowledge
Essential
- Knowledge of office procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent.
- Previous experience in organising training events.
- Excellent verbal, written and IT skills. Attention to detail. Excellent organisational skills. Convey messages clearly. Ability to produce reports from databases.
- Previous experience of taking and transcribing minutes of meetings.
Desirable
- Working knowledge of the function of Resuscitation Department.
Attitudes and Abilities
Essential
- Excellent verbal, written and IT skills. Attention to detail.
- Excellent organisational skills. Convey messages clearly. Ability to produce reports from databases.
Desirable
- Ability to communicate in welsh
Person Specification
Communication and Knowledge
Essential
- Knowledge of office procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent.
- Previous experience in organising training events.
- Excellent verbal, written and IT skills. Attention to detail. Excellent organisational skills. Convey messages clearly. Ability to produce reports from databases.
- Previous experience of taking and transcribing minutes of meetings.
Desirable
- Working knowledge of the function of Resuscitation Department.
Attitudes and Abilities
Essential
- Excellent verbal, written and IT skills. Attention to detail.
- Excellent organisational skills. Convey messages clearly. Ability to produce reports from databases.
Desirable
- Ability to communicate in welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
