Job summary
To be responsible for the day to day co-ordination of Outpatient appointments and Outpatient Clinics, ensuring the right patient attends the right clinic, on the right day at the right time: in addition to have responsibility for the preparation of all case notes adhering to departmental policy. To be responsible for the management of the partial booking wizard and to assist and support the supervisor and junior staff within the department. You will be required to provide cover when required at any hospital with the Health Board.
Main duties of the job
To maintain the partial booking invitation wizard in line with departmental procedures.
To coordinate all follow-up appointments in a timely manner
To track, locate, file and retrieve case notes.
To prepare and provide case notes for clinics.
To input and extract data from the HB's Myrddin system
To file documentation in an accurate and timely manner
To postpone and reschedule follow up appointments and monitor cancelled and reduced follow up patient clinics.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This post is fixed term for 12 months due to - meet the needs of the service
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Essential
Essential
- NVQ level 3 in Business Administration or relevant clerical experience
- Working in a busy office environment
- Good communication skills.
- Good customer care skills
Desirable
- Ability to perform a full range of administrative and clerical duties
- Experience dealing with the general public
Essential
Essential
- An understanding and ability to undertake some office procedures gained through previous experience.
- Confident, conscientious and enthusiastic.
- Confident, conscientious and enthusiastic. , Ability to work under pressure and in a timely well organised manner
Desirable
- Able to work independently without supervision
- Previous knowledge, use of the Myrddin Systems
Person Specification
Essential
Essential
- NVQ level 3 in Business Administration or relevant clerical experience
- Working in a busy office environment
- Good communication skills.
- Good customer care skills
Desirable
- Ability to perform a full range of administrative and clerical duties
- Experience dealing with the general public
Essential
Essential
- An understanding and ability to undertake some office procedures gained through previous experience.
- Confident, conscientious and enthusiastic.
- Confident, conscientious and enthusiastic. , Ability to work under pressure and in a timely well organised manner
Desirable
- Able to work independently without supervision
- Previous knowledge, use of the Myrddin Systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
