Emergency Department Receptionist

Cwm Taf Morgannwg University Health Board

The closing date is 02 October 2024

Job summary

Princess of Wales Hospital

Emergency Department

Receptionist - Fixed Term

30 hours per week

Worked over 7 days including bank holidays

This post is fixed term for 12 months due to the needs of the service.

Please note: NHS Wales Employees who which to apply for this vacancy on a secondment basis must obtain approval from their manager before submitting an application.

Main duties of the job

We have opportunity for a receptionist post based in the Princess of Wales Hospital

We are looking for a friendly, approachable individual to join our emergency medicine team to provide a comprehensive and high quality reception and administrative support.

The post holder will be professional and have experience in a wide spectrum of reception and administrative duties.

Come and join our busy, supportive and friendly team we are looking forward to hearing from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

110-AC384-0924

Job locations

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications / Knowledge

Essential

  • Good standard of Education (At least 4 GCSEs 'C' grade or above)
  • NVQ III or the equivalent level of Knowledge, Training or Experience
  • Computer literate
  • Understanding of Office Software packages

Desirable

  • Knowledge of patient information systems

Experience

Essential

  • Working using own initiative and as part of a team
  • Being able to determine priorities
  • Previous experience in a customer facing/admin & clerical role

Desirable

  • Previous experience in a similar role
  • Previous NHS experience
  • Experience of working with hospital IT systems

Aptitude and Abilities

Essential

  • Good interpersonal and communication skills
  • Ability to keep calm in stressful situations
  • Accurate data inputting IT skills

Desirable

  • Ability to speak Welsh
  • Trained in WPAS or experience with other patient information systems
Person Specification

Qualifications / Knowledge

Essential

  • Good standard of Education (At least 4 GCSEs 'C' grade or above)
  • NVQ III or the equivalent level of Knowledge, Training or Experience
  • Computer literate
  • Understanding of Office Software packages

Desirable

  • Knowledge of patient information systems

Experience

Essential

  • Working using own initiative and as part of a team
  • Being able to determine priorities
  • Previous experience in a customer facing/admin & clerical role

Desirable

  • Previous experience in a similar role
  • Previous NHS experience
  • Experience of working with hospital IT systems

Aptitude and Abilities

Essential

  • Good interpersonal and communication skills
  • Ability to keep calm in stressful situations
  • Accurate data inputting IT skills

Desirable

  • Ability to speak Welsh
  • Trained in WPAS or experience with other patient information systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Employer's website

https://joinctm.wales/ (Opens in a new tab)

For questions about the job, contact:

Reception Team Leader

Jane Owen

jane.owen@wales.nhs.uk

01656752638

Date posted

18 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£23,159 to £24,701 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

110-AC384-0924

Job locations

Princess of Wales Hospital

Coity Road

Bridgend

CF31 1RQ


Supporting documents

Privacy notice

Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)