Job summary
To provide a comprehensive clerical, reception service to the National Imaging Academy Wales.
The post holder will work as part of the team to ensure that a high quality service is delivered efficiently and effectively.At all times the post holder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner.
This post is fixed term for 12 months to cover the needs of the service.
Main duties of the job
To provide professional, efficient, and accurate administrative support to the National Imaging Academy Wales. The primary function of this role will involve reception support.
The role also includes general administrative tasks including booking hospital appointments, using electronic patient systems, and dealing with patient notes.
You will be responsible for delivering a high standard of care to our patients whilst ensuring queries are dealt with in a professional manner supporting the work of the National Imaging Academy in the provision of an efficient and effective service.
The post holder will work independently, within standard operating practices to deliver a comprehensive administrative/support function for the National Imaging Academy.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- Knowledge of administrative systems
- Evidence of continuous ongoing learning
Desirable
Experience
Essential
- Experience of working with members of the public.
- Previous experience in a clerical, administration, reception role
Desirable
- Previous experience of working within the NHS.
- Knowledge of the Patient Administration System used in the Health Board.
Aptitude and Abilities
Essential
- Effective communication skills.
- Good organisational computer and keyboard skills.
Desirable
- Ability to speak Welsh to Level 3.
- Work independently without need for supervision.
- Ability to prioritise and use own initiative.
Values
Essential
- Confident, conscientious, and enthusiastic.
Other
Essential
- Ability to exert moderate physical activity when moving and handling equipment e.g. case note trolleys or patients wheelchairs.
Desirable
- If required, travel to other UHB sites in a timely manner to undertake duties of the role.
Person Specification
Qualifications and/or Knowledge
Essential
- Knowledge of administrative systems
- Evidence of continuous ongoing learning
Desirable
Experience
Essential
- Experience of working with members of the public.
- Previous experience in a clerical, administration, reception role
Desirable
- Previous experience of working within the NHS.
- Knowledge of the Patient Administration System used in the Health Board.
Aptitude and Abilities
Essential
- Effective communication skills.
- Good organisational computer and keyboard skills.
Desirable
- Ability to speak Welsh to Level 3.
- Work independently without need for supervision.
- Ability to prioritise and use own initiative.
Values
Essential
- Confident, conscientious, and enthusiastic.
Other
Essential
- Ability to exert moderate physical activity when moving and handling equipment e.g. case note trolleys or patients wheelchairs.
Desirable
- If required, travel to other UHB sites in a timely manner to undertake duties of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
