Job summary
An exciting opportunity has arisen for a permanent band 5 Administration Support Manager within the Unscheduled Care Group to join the Specialty Medicine Directorate.
We are seeking to appoint a motivated, enthusiastic individual who is looking to further develop their career in operational management to join our team based at the Princess of Wales Hospital, Bridgend.
The Specialty Medicine Directorate covers Cardiology, Respiratory, Diabetes & Endocrine and Rheumatology services, and the successful candidate will have the opportunity to line manage a large team of administrative staff and work with the specialty management team to deliver against referral to treatment and cancer performance targets.
The successful applicant will be responsible for the delivery of high quality, safe and effective services in line with national and locally agreed standards.
Main duties of the job
The post holder will :
Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times.
Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed.
Provide direct day-to-day operational support in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued.
Provide direct day-to-day operational support in the delivery of all NHS Wales Performance Framework targets. Ensuring effective day to day operational management in accordance with best practice.
Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply now" to view in TRAC.
Job description
Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click "Apply now" to view in TRAC.
Person Specification
Other
Essential
- Able to travel across sites
Qualifications and/or Knowledge
Essential
- Good standard of Education (GCSE level or equivalent)
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level
- Knowledge of administrative procedures and organisational policies
Desirable
- Evidence of recent CPD
- Management qualification
- Knowledge of Referral to Treatment (RTT) and cancer targets
Experience
Essential
- Previous management or supervision of staff
Desirable
- Previous experience of working within NHS
- Previous experience of dealing with medical staff including managing medical rotas
Aptitude and Abilities
Essential
- Excellent Organisational and prioritisation skills
- Excellent ICT skills
- Effective written communication skills
- Effective communication and presentation skills
- Effective interpersonal skills
- Ability to problem solve
- Able to analyse complex information and present it in an accessible format, highlighting key issues
Desirable
- Ability to speak Welsh
- Evidence of managing small scale projects
Person Specification
Other
Essential
- Able to travel across sites
Qualifications and/or Knowledge
Essential
- Good standard of Education (GCSE level or equivalent)
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level
- Knowledge of administrative procedures and organisational policies
Desirable
- Evidence of recent CPD
- Management qualification
- Knowledge of Referral to Treatment (RTT) and cancer targets
Experience
Essential
- Previous management or supervision of staff
Desirable
- Previous experience of working within NHS
- Previous experience of dealing with medical staff including managing medical rotas
Aptitude and Abilities
Essential
- Excellent Organisational and prioritisation skills
- Excellent ICT skills
- Effective written communication skills
- Effective communication and presentation skills
- Effective interpersonal skills
- Ability to problem solve
- Able to analyse complex information and present it in an accessible format, highlighting key issues
Desirable
- Ability to speak Welsh
- Evidence of managing small scale projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
