Administration Support Officer

Job summary

This role requires post holder to provide administrative support to busy waiting list team.

This role requires post holder to provide administrative and clerical support to the GRAS Department.

This role is guided by organisational guidelines, policies and procedures.

Main duties of the job

Contribute to the provision of administration duties by providing a professional, confidential and comprehensive administrative support to the multi-disciplinary team working within Gynaecology services.

Carry out a range of administrative and clerical duties including keyboard skills, using a variety of IT applications, data input, answering the telephone and managing calls, maintenance of records systems, dealing with incoming correspondence and arranging client appointments. Contact with patients, their relatives and other professionals who phone into the team.

Work flexibly in order to support the service and will be required to carry out reception duties within satellite clinics across the service.

Support the coordination of theatre list bookings, to ensure elective day case/inpatient pathways are managed appropriately, and lists are consistently booked with maximum utilisation, in a timely fashion.

Working to ensure minimal patient cancellations on the day of surgery, to meet national targets.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.