Hotel Services Supervisor

Job summary

An opportunity has arose for a successful candidate to join our busy team within Hotel Services department and support the Supervisory Team in providing service guidance and support to staff responsible for service delivery, quality and monitoring and improving efficiency within the Hotel Services departments and at ward and department level at a community hospital and healthcare setting.

The post holder will operate as a supervisor at sites where specified for specific services namely; Catering, Housekeeping and Porter Services ensuring that services are delivered to agreed specification, resources are adequate and available, staffing levels are maintained.

Main duties of the job

Main duties of the role will be:

Report to and work with the responsible Hotel Services Team Leader to develop and implement all services, operational policies, procedures, schedules of work, safe systems of work, audit their implementation and ensure documentation is kept up to date. Review working practices regularly to respond to legislation, internal and external influences such as Agenda for Change, the Working Time Directive, and Benchmarking, Health & Safety and employment legislation and new service developments.

Post holder will be required to perform supplementary duties to respond to service needs and that are appropriate to the Facilities services and in line with their grade.

The post holder will be expected to work at any of the Health Board sites and to fulfil any job allocated, commensurate with the grade.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.