Job summary
Are you enthusiastic about fostering Employee Engagement and promoting positive internal communications?
Cwm Taf Morgannwg Health board are looking for an exceptional Head of Engagement and Involvement to join the people team, implementing innovative plans to engage and involve our workforce of around 14,000 people.
We are looking for a motivational relationship builder, someone who has either studied or worked specifically in Employee engagement and/or Internal Communications, and has the ability to bring the work force together, fostering a climate of creativity to drive service improvements.
This role is a newly created post which will sit between the People (HR) and Communications and Engagement teams and the post holder will lead on improving employee engagement, satisfaction and experience and support culture change throughout our organisation.
Our teams play crucial roles in recruiting, retaining and developing our talented workforce across our thriving, geographically diverse organisation. We are looking for someone with advanced knowledge of involvement and engagement techniques, with experience of working in a large complex organisation and skills in analysing and presenting data. (Previous NHS experience is not required)
Joining our team offers you a rewarding opportunity to play a part in making a difference in people's lives.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
What are some of the key priorities for this newly created role?
- Lead on employee engagement, working with wider teams to focus on our employer brand and values, ensuring both are understood throughout the organisation
- Explore a range of communication methods, including digital and social media to connect with parts of our workforce which we have found hard to reach
- Establish mechanisms to gain engagement and involvement data and assess outcomes, leading to culture change, and improvements in leadership capability
- Establish, manage and deliver engagement and involvement comms activities such as staff survey
- Develop, produce and promote a range of complex and sensitive engagement and involvement plans, data analysis and interpretation, to influence the key messages and actions through story telling
- Lead the long-term culture plan for engagement and involvement
- Implement and manage feedback mechanisms to gather employee insights and opinions
- Lead the development and execution of strategies to foster a positive and inclusive organisational culture
- Support an environment of openness and partnership working with colleagues from across the UHB
- To conduct quantitative and qualitative research, to test the effectiveness and fairness of our engagement processes and interventions
- To lead on the development, implementation and monitoring of key performance indicators and critical success factors for all engagement systems within the People Directorate
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
You may have heard that working for the NHS comes with some great employee benefits, and we are very proud of our leading benefits package. We understand the importance of work life balance and our benefits reflect this.
When you join the NHS team you can expect to receive:
- 27 days annual leave rising to 33 days (plus bank holidays)
- The option to buy a further 10 days annual leave p/a
- Flexible working offering including WFH, flexible hours, part time options and job shares. (This role will require 1/2 days per week working in Pontypridd. We are open to discussions around work patterns if you are out of catchment and wish to apply.)
- Family friendly policies including enhanced maternity and paternity leave
- Learning and Development opportunities - As a University Health Board, we aim to create the conditions where everyone thrives through continuous learning and development. Whether through our in-house programmes or qualifications delivered by our range of academic partners, you will be provided with opportunities to learn and grow, both personally and professionally.
- NHS Pension scheme - 20.68% contribution towards your pension
- Salary sacrifice schemes including new bikes, some new home tech equipment or lease car options
- An unbelievable staff wellbeing package which includes occupational health support, financial support, a 24/7 confidential counselling service and much more
- Access to health service discounts and blue light card
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
You may have heard that working for the NHS comes with some great employee benefits, and we are very proud of our leading benefits package. We understand the importance of work life balance and our benefits reflect this.
When you join the NHS team you can expect to receive:
- 27 days annual leave rising to 33 days (plus bank holidays)
- The option to buy a further 10 days annual leave p/a
- Flexible working offering including WFH, flexible hours, part time options and job shares. (This role will require 1/2 days per week working in Pontypridd. We are open to discussions around work patterns if you are out of catchment and wish to apply.)
- Family friendly policies including enhanced maternity and paternity leave
- Learning and Development opportunities - As a University Health Board, we aim to create the conditions where everyone thrives through continuous learning and development. Whether through our in-house programmes or qualifications delivered by our range of academic partners, you will be provided with opportunities to learn and grow, both personally and professionally.
- NHS Pension scheme - 20.68% contribution towards your pension
- Salary sacrifice schemes including new bikes, some new home tech equipment or lease car options
- An unbelievable staff wellbeing package which includes occupational health support, financial support, a 24/7 confidential counselling service and much more
- Access to health service discounts and blue light card
Person Specification
Qualifications
Essential
- Educated to Master's Level or equivalent experience, skills and knowledge
- Relevant Public Relations or communication qualifications (CIPR, CIM) or membership of a relevant professional body
Experience
Essential
- Working in a large, complex environment (NHS experience not required)
- Analysing large, complex data sets where no precedent exists, to produce meaningful, impactful insights
- Branding and asset design and creation (including graphics)
Knowledge
Essential
- Extensive knowledge and experience of involvement and engagement techniques approaches and procedures
Person Specification
Qualifications
Essential
- Educated to Master's Level or equivalent experience, skills and knowledge
- Relevant Public Relations or communication qualifications (CIPR, CIM) or membership of a relevant professional body
Experience
Essential
- Working in a large, complex environment (NHS experience not required)
- Analysing large, complex data sets where no precedent exists, to produce meaningful, impactful insights
- Branding and asset design and creation (including graphics)
Knowledge
Essential
- Extensive knowledge and experience of involvement and engagement techniques approaches and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Pontypridd Cottage Hospital
The Common, Hospital Road
Pontypridd
CF37 4AL
Employer's website
https://joinctm.wales/ (Opens in a new tab)
