Service Manager

Cwm Taf Morgannwg University Health Board

Information:

This job is now closed

Job summary

At Cwm Taf Morgannwg University Health Board (CTM UHB) we are recruiting experienced, motivated, and independently minded leaders to fill several Service Manager roles. These are excellent opportunities for values led and action oriented operational managers to support Directorate Managers in planning, managing, and enhancing service performance.You will be self-motivated and able to act under your own initiative and adept at supporting and delivering during a climate of change. A values led "can do" leader, you will be skilled at relationship building (internal and external) with excellent communication skills focused on engagement and the continuous improvement of services. Forward thinking, you will enjoy contributing to strategy and policy setting at a directorate level while also adept at developing and implementing operational strategies. You will do this by promoting and role modelling the Health Board values and behaviors through strong, compassionate leadership and engagement.

Main duties of the job

Working closely with the senior management team (SMT), you will:

  • ensure operational plans and performance are closely managed,
  • proactively lead and provide solutions to resolve difficult operational issues,
  • ensure CTM UHB objectives, targets and quality standards are delivered
  • develop and implement the IMTP (Integrated Medium-Term Plan) with the SMT
  • ensure systems and processes are in place and meet governance requirements
  • link in with external bodies such as commissioners when required
  • utilise the skills and experience of the wider Directorate team
  • manage, lead and coach support teams

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Date posted

29 November 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£51,706 to £58,210 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC288-1123

Job locations

CTM wide

Abercynon

CF45 4SN


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Educated to Master's level or equivalent skills, knowledge and experience in administration/ management or relevant subject matter
  • Management qualification or demonstrable management skills including effective people management including performance management and development

Aptitude

Essential

  • First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers
  • Skilled in influencing and persuading others

Experience

Essential

  • Significant experience within a NHS environment or complex organisation
  • Experience of business planning
Person Specification

Qualifications

Essential

  • Educated to Master's level or equivalent skills, knowledge and experience in administration/ management or relevant subject matter
  • Management qualification or demonstrable management skills including effective people management including performance management and development

Aptitude

Essential

  • First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers
  • Skilled in influencing and persuading others

Experience

Essential

  • Significant experience within a NHS environment or complex organisation
  • Experience of business planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

CTM wide

Abercynon

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

CTM wide

Abercynon

CF45 4SN


Employer's website

https://joinctm.wales/ (Opens in a new tab)

For questions about the job, contact:

Service Director - Unscheduled Care

Sarah Follows

Sarah.Follows@wales.nhs.uk

Date posted

29 November 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£51,706 to £58,210 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC288-1123

Job locations

CTM wide

Abercynon

CF45 4SN


Supporting documents

Privacy notice

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