Receptionist - Barlow House Surgery

Hywel Dda University Health Board

This job is now closed

Job summary

Utilise and ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms.

Ensure that patients without appointments but who need 'urgent consultation' are seen in a logical and non-disruptive manner.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring that procedures are completed.

Respond to all queries and request for assistance from patients and other visitors.

Enter requests for house calls on to computer system, including all relevant information and where necessary refer to Duty Doctor.

Ensure reception and waiting areas are kept neat and tidy.

Advise patients of appropriate charges for private services, accepting payments and issuing receipts for same.

Main duties of the job

Part time receptionist required for busy GP practice, working as part of a small team you will be answering the telephone and dealing with patients' face to face, answering queries, making appointments etc. The candidate must have good communication skills, be empathetic and possess a reasonable level of computer literacy. The number of hours is 30 per week, working one afternoon and three full days, flexibility to cover holidays and sickness is essential. Experience would be preferable but not essential as full training will be provided to the right applicant. English and/or Welsh speakers are equally welcome to apply for this post.

About us

We provide medical care for approximately 9,000 patients in Milford Haven and the surrounding areas.

Working as a team, the doctors and staff at Barlow House will strive to provide the best possible care for the needs of our patients and feel that the services we offer are tailored to meet that need.

Date posted

17 March 2022

Pay scheme

Other

Salary

Depending on experience Salary Available Upon Request - 30 hours a week

Contract

Permanent

Working pattern

Part-time

Reference number

H9100-W92008-001-0322

Job locations

Barlow House Surgery

Manchester Square Health Centre

Manchester Square

Milford Haven

SA73 2JW

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view

Person Specification

Qualifications

Essential

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view

Person Specification

Qualifications

Essential

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information