Service Manager (Planned Care and Cancer Service) Ophthalmology

Job description

Job responsibilities

Why Join Us? This is an exciting moment for our department as we continue to grow, innovate, and improve services for our Health Board population. You will be part of a supportive leadership team with real opportunity to make a positive impact.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

This is a critical leadership role requiring strong operational insight, strategic thinking, and the ability to work collaboratively across clinical and managerial teams.

A detailed overview of responsibilities, required competencies, and expectations for the Service Manager role is provided in the Job Description.

Interested applicants are encouraged to review this document to gain a full understanding of the scope and impact of the position.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 08/05/2026.

Person Specification

Qualifications and Knowledge

Essential

• Educated to Degree level or equivalent experience
• Masters level qualification or evidence of CPD to Masters level
• Recent exposure to relevant management or leadership development programme
• Clear understanding of the key factors critical to the provision of health care, e.g. NHS strategies and policies, local health economy issues, the national performance management framework, financial flows, national initiatives for achieving improved performance etc

Desirable

• Leadership or Management Qualifications
• Clear understanding of the modernisation agenda, the opportunities for redesigning services and the tools and techniques for achieving service change.
• Knowledge of the duties imposed on the Health Board by employment law, other legislation, NHS policy and priorities, the requirements of corporate and clinical governance and of the Inspection and regulation environment in which the Health Board operates

Experience

Essential

• Experience of working as part of a multi- professional team
• Experience of managing and completing programmes of continuous improvement and change management in a complex environment
• Experience of conducting negotiations relating to detailed matters
• Experience of managing staff and working with staff trade unions/staff representatives
• Proven track record of staff and budget management

Desirable

• Experience of undertaking service planning, taking into account complex and multi-stranded information, i.e. finance, workforce, clinical equipment and organisational factors
• Experience in the management of clinical teams
• Experience in project management methodologies

Other

Desirable

• Ability to travel between sites in a timely manner on a daily / weekly basis
• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)