Job summary
Following a recent transformation of Learning Disability services, we have developed an innovative new role which offers a unique chance to shape how people with a learning disability access and experience healthcare. As one of the first postholders, you'll have the opportunity to shape and evolve the role, bringing your ideas and initiative to life.
In this rewarding role, you'll work closely with multidisciplinary colleagues to support individuals, families, and carers in navigating health services. You'll be a central point of contact, helping people access the right care at the right time, advocating for their needs, and promoting inclusion and independence.
You'll use your initiative to overcome barriers to healthcare, build relationships with local services, and empower clients through personalised support.
We strongly support personal and professional development, offering opportunities to grow your skills and make a meaningful impact. If you have experience of working with people with a learning disability and are passionate about person-centred care and improving health outcomes, we'd love to hear from you.
Main duties of the job
The post holder will work within the Community Learning Disability Team under the direction of the team manager, and as part of amultidisciplinary team will support people with a learning disability to achieve better health outcomes and experience of services using apersonalised approach.
Navigating health services can be challenging and the postholder will offer support, guidance and actively work withthe person, their family and carers to identify and access the most appropriate and expert service to meet their needs effectively. Often workingindependently and using their own initiative, the postholder will ensure clients are able to access the right care by the right service in a timelymanner.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 29/04/2026
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
Essential
- Level 4 qualification in a health or social care subject, or equivalent demonstrable experience and knowledge
- Working knowledge of identifying and assessing risk
- Knowledge of Safeguarding Policies and procedures
- Working knowledge and understanding of person-centred care
Desirable
- Level 4 qualification specific to field of learning disabilities
- Knowledge of national priorities to improve outcomes for people with a learning disability
Experience
Essential
- Experience of working with people with a learning disability, families and carers
- Experience of working in the NHS, Social Care or Third Sector
- Experience of working in a multi-professional, team environment
- Experience of care planning
Desirable
- Experience of health coaching or motivational interviewing/excellent interpersonal influence and negitaing skills
- Experience of training / delivering presentations
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Level 4 qualification in a health or social care subject, or equivalent demonstrable experience and knowledge
- Working knowledge of identifying and assessing risk
- Knowledge of Safeguarding Policies and procedures
- Working knowledge and understanding of person-centred care
Desirable
- Level 4 qualification specific to field of learning disabilities
- Knowledge of national priorities to improve outcomes for people with a learning disability
Experience
Essential
- Experience of working with people with a learning disability, families and carers
- Experience of working in the NHS, Social Care or Third Sector
- Experience of working in a multi-professional, team environment
- Experience of care planning
Desirable
- Experience of health coaching or motivational interviewing/excellent interpersonal influence and negitaing skills
- Experience of training / delivering presentations
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
