Job summary
This is an excellent opportunity for an enthusiastic and motivated team player looking to work in a diverse and innovative team.
The provision of medication via the homecare route is a growing service, which provides benefits to patients and clinicians alike. We are seeking an individual who is motivated to deliver a high quality service and to support its evolution.
You will be based within the pharmacy homecare team at Prince Philip Hospital, Llanelli and develop close working relationships with patients, service providers and clinical teams.
Main duties of the job
The role will include clerical and administrative tasks to support the day to day running of the homecare service for the Health Board. You will be responsible for the management of prescriptions for patients receiving their medications via the homecare route, maintaining accurate records and resolving queries.
In addition you will be expected to work closely with finance and procurement teams ensuring timely processing of orders and invoices, provide data for invoicing of high cost medicines and liaise with clinicians to ensure homecare prescriptions are provided in a timely manner.
The successful candidate must be proficient in the use of a computer, have proven organisational skills, the ability to prioritise their work and have excellent communication skills.
Previous experience of working within Pharmacy Medicines Management or Homecare is not necessary, however enthusiasm for a new challenge and a willingness to learn are key.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 17/09/2025
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 17/09/2025
Person Specification
Qualifications and Knowledge
Essential
- RSA 3 or equivalent demonstrable experience
- NVQ 2 Administration or equivalent demonstrable experience.
- High standard of general education.
- Demonstrable knowledge and understanding of the role of administration in health service, for example the need to follow policies and procedures
- Understands the importance of maintaining confidentiality at all times.
Desirable
- Knowledge of health IT system
- ECDL
Experience
Essential
- Experience of working in a busy office
- Extensive experience of liaising and communicating with the general public.
- Experience of effectively coordinating and prioritising a number of competing demands.
- Familiar and competent with Microsoft IT packages and of using IT systems
- Experience of using initiative to resolve routine problems.
Desirable
- Worked in an NHS environment.
Other
Essential
- Able to work in an environment with potentially frequent interruption
- Ability to travel to other sites in a timely manner.
- Flexible approach to the needs of the service.
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- RSA 3 or equivalent demonstrable experience
- NVQ 2 Administration or equivalent demonstrable experience.
- High standard of general education.
- Demonstrable knowledge and understanding of the role of administration in health service, for example the need to follow policies and procedures
- Understands the importance of maintaining confidentiality at all times.
Desirable
- Knowledge of health IT system
- ECDL
Experience
Essential
- Experience of working in a busy office
- Extensive experience of liaising and communicating with the general public.
- Experience of effectively coordinating and prioritising a number of competing demands.
- Familiar and competent with Microsoft IT packages and of using IT systems
- Experience of using initiative to resolve routine problems.
Desirable
- Worked in an NHS environment.
Other
Essential
- Able to work in an environment with potentially frequent interruption
- Ability to travel to other sites in a timely manner.
- Flexible approach to the needs of the service.
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
