Hywel Dda University Health Board

Administrative Assistant

The closing date is 31 August 2025

Job summary

Come and Join Hywel Dda University Health Board, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment.

We have an excellent opportunity for an Administrative Assistant to join our Ophthalmology Team within the Planned Care Group.

As an Admin Assistant for Ophthalmology team you will be responsible for providing a comprehensive administration service to a specific area of the Intravitreal Service.

This is a diverse role and you will be working in a busy and fast paced environment within a team that value and support each other. We are looking for someone with administration experience, strong communication skills with the ability to work on their own and in a team and who can demonstrate our values of Compassion, Trust, Respect and Integrity.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.

Main duties of the job

The post holder will provide a range of administrative duties, which will include undertaking typing duties, using word processing i.e. letters and general typing, to include filing of clinical and non clinical correspondence.

On occasions the post holder will welcome staff to the department, which may include guiding them to the appropriate room and answering general questions. Duties will also include scanning, photocopying and ordering office supplies.

The post holder will provide administrative support in respect of keeping databases up to date and providing information for reporting purposes as required. The post holder will adhere to the Health Board Guidelines and undertake any other duties as appropriate to the nature and grade of the post.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

100-AC247-0825

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 08/09/25

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 08/09/25

Person Specification

Qualifications and Knowledge

Essential

  • Level 2 qualification (e.g. GCSEs, NVQ2) or equivalent demonstrable experience of administrative / office skills and knowledge
  • Relevant admin/IT skills

Desirable

  • Keyboard skills

Languague Skills

Desirable

  • Welsh Speaker (Level 1)

Experience

Desirable

  • Previous clerical experience
  • Telephone skills

Aptitude and abilities

Essential

  • Excellent communication and inter personal skills
  • Team Player
  • Attention to detail
  • Enthusiastic & motivated
Person Specification

Qualifications and Knowledge

Essential

  • Level 2 qualification (e.g. GCSEs, NVQ2) or equivalent demonstrable experience of administrative / office skills and knowledge
  • Relevant admin/IT skills

Desirable

  • Keyboard skills

Languague Skills

Desirable

  • Welsh Speaker (Level 1)

Experience

Desirable

  • Previous clerical experience
  • Telephone skills

Aptitude and abilities

Essential

  • Excellent communication and inter personal skills
  • Team Player
  • Attention to detail
  • Enthusiastic & motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Intravitreal

Katrina Pocock

Katrina.pocock@wales.nhs.uk

03004303712

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

100-AC247-0825

Job locations

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ


Supporting documents

Privacy notice

Hywel Dda University Health Board's privacy notice (opens in a new tab)