Job summary
An exciting position has arisen within Hywel Dda University Health Board for a Care After Death/Bereavement Manager. You will establish a Care after Death service, and oversee the implementation of the National Bereavement Services Framework. You will develop key working relationships with stakeholders including the Coroner's office, Medical Examiner's office and Police force, to drive a culture ofcontinual improvement and innovation for Care After Death (CAD) and Bereavement services.
Main duties of the job
Delivery and continuous improvement of an effective Care after Death Service. This will be based upon national evidence-based practice in line with the legal requirements, Health Board policies and procedures.
Ensuring the Health Board is fully implementing the national bereavement services framework and associated bereavement pathways.
Supporting the Health Board in engaging with communities and stakeholders around bereavement and care after death.
Working with all stakeholders, inform and develop a Health Board Bereavement and Care after Death Strategy and implementation plan.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/09/25
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/09/25
Person Specification
Qualifications & Knowledge
Essential
- Master's Degree or Equivalent Demonstrable Knowledge & Experience
- Extensive Supervisory/Management Experience
- Significant experience of working in the application of current and past death certification regulations, as applied within NHS Wales
- Evidence of Grief/Bereavement/End of life practice
Desirable
- Counselling qualifications
- Experience of working in the NHS/community
- Leadership and/or Project Management Qualification
- Knowledge of working practices within a Mortuary environment
- Knowledge of documentation required after death and care of the deceased from different religious faiths
- Knowledge of the Medical Examiner Services in Wales
Experience
Essential
- Experience of setting up and establishing a successful service
- Experience in conducting audits, formulating risk assessments/SOPs
- Staff management and Co-ordination
- Experience working with multi-disciplinary teams
- Experience of managing complaints and investigating incidents
- Experience of managing highly complex and sensitive issues
- Experience of working with the MS Office suite, as a minimum word and excel
Desirable
- Previous experience of working within an environment dealing with deceased persons.
Other
Essential
- Ability to travel between sites in a timely manner
Desirable
Person Specification
Qualifications & Knowledge
Essential
- Master's Degree or Equivalent Demonstrable Knowledge & Experience
- Extensive Supervisory/Management Experience
- Significant experience of working in the application of current and past death certification regulations, as applied within NHS Wales
- Evidence of Grief/Bereavement/End of life practice
Desirable
- Counselling qualifications
- Experience of working in the NHS/community
- Leadership and/or Project Management Qualification
- Knowledge of working practices within a Mortuary environment
- Knowledge of documentation required after death and care of the deceased from different religious faiths
- Knowledge of the Medical Examiner Services in Wales
Experience
Essential
- Experience of setting up and establishing a successful service
- Experience in conducting audits, formulating risk assessments/SOPs
- Staff management and Co-ordination
- Experience working with multi-disciplinary teams
- Experience of managing complaints and investigating incidents
- Experience of managing highly complex and sensitive issues
- Experience of working with the MS Office suite, as a minimum word and excel
Desirable
- Previous experience of working within an environment dealing with deceased persons.
Other
Essential
- Ability to travel between sites in a timely manner
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
