Job summary
This post is a Fixed Term/ Secondment until 28/01/2026. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
The main purpose of the role is to support extending the reach and visibility of Hywel Dda Health Charities with the aim of increasing awareness and understanding of the charity and its impact and to raise and distribute funds to enhance our local NHS services.
Working closely with the Senior Communications Officer, Fundraising Manager and the charity's fundraising team, the post holder will support the provision of a comprehensive and high-quality communications and administration service.
Main duties of the job
The aim is to promote the work of our charity, tell the story of our fundraisers and supporters, as well as the impact of our charitable expenditure on the lives of NHS patients, service users and staff.The Communications Assistant post will deal with enquiries from staff, media, social media and stakeholders; deliver written, audio, design and video content for different platforms; and support events.
The role is integral to the effective running of the charity's fundraising and communications operations, co-ordinating and supporting relevant projects and programmes of work ensuring compliance with the charity's work plan.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 10/09/25
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 10/09/25
Person Specification
Qualifications and Knowledge
Essential
- Educated to diploma level or equivalent OR equivalent knowledge and experience in the communications field (communications, public relations, journalism, digital communications).
- Knowledge of tools and techniques of traditional and new media.
- Qualification or demonstrative knowledge of the legislation governing media and publishers (slander/libel, copyright, accessibility).
Desirable
- Degree in communications field.
- Understanding of Editor's Code of Conduct and the Chartered Institute of Public Relation's professional code of conduct.
- Understanding of NHS charities and/or the fundraising operations of third sector organisations.
- Good knowledge of the NHS in Wales.
Language Skills
Desirable
Experience
Essential
- Experience of working as part of a communications team delivering campaigns.
- Experience of creating excellent communication content for different audiences and using different mechanisms and platforms.
Desirable
- Experience of working with journalists.
- Experience of working in or with the public sector.
- Creating accessible content in line with the Digital Accessibility Standards.
- Experience of using and maintaining databases.
Person Specification
Qualifications and Knowledge
Essential
- Educated to diploma level or equivalent OR equivalent knowledge and experience in the communications field (communications, public relations, journalism, digital communications).
- Knowledge of tools and techniques of traditional and new media.
- Qualification or demonstrative knowledge of the legislation governing media and publishers (slander/libel, copyright, accessibility).
Desirable
- Degree in communications field.
- Understanding of Editor's Code of Conduct and the Chartered Institute of Public Relation's professional code of conduct.
- Understanding of NHS charities and/or the fundraising operations of third sector organisations.
- Good knowledge of the NHS in Wales.
Language Skills
Desirable
Experience
Essential
- Experience of working as part of a communications team delivering campaigns.
- Experience of creating excellent communication content for different audiences and using different mechanisms and platforms.
Desirable
- Experience of working with journalists.
- Experience of working in or with the public sector.
- Creating accessible content in line with the Digital Accessibility Standards.
- Experience of using and maintaining databases.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
