Job summary
Are you a people person with a passion for shaping the future of healthcare?
As a Future Workforce Engagement Officer, you will be the friendly face behind inspiring volunteering, work experience, and apprenticeship journeys across Pembrokeshire for Hywel Dda University Health Board.
From leading induction sessions to coordinating placements and championing community engagement, you'll help individuals discover their potential within the NHS. You'll work with schools, third-sector partners, and internal teams to create meaningful, accessible opportunities that reflect the vibrant communities we serve.
Expect a role full of variety; one day you might be delivering a careers talk, the next you're supporting a volunteer through their first shift. You'll need to be organised, empathetic, and a natural communicator who thrives on making connections.
If you love a challenge and want to make a real difference, this is your chance to help build the Hywel Dda workforce of tomorrow. Come join us and be part of something truly rewarding!
Main duties of the job
The Future Workforce Engagement Officer will:
- Independently manage a caseload of future workforce candidates (volunteers and work experience) throughout the participate journey from induction to evaluation.
- Be responsible for ensuring a high- quality experience for all work experience and volunteering participants, proactively identifyingplacement opportunities, and promote the organisation's/ Future Workforce mission and talent pipeline across diverse platforms.
- This role requires a high level of administrative coordination, including maintain clear and effective communication with all partiesinvolved via email, telephone, Microsoft Teams and face to face interaction.
- Build and maintain relationships within the acute site base and surrounding area to include community teams, to facilitate futureworkforce pathways and initiatives.
- Become a well-known face within the counties Health Board provision for our existing and future workforce.
- Manage operational issues and handle sensitive concerns in line with Future Workforce policies and procedures.
- Integrating volunteers into natural NHS service delivery models with a view of increasing patient experience, alongside the experienceof visitors, relatives and careers through a range of volunteering opportunities i.e. Meet and Greet, shop trolley etc.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 27.08.25
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 27.08.25
Person Specification
Qualifications and Knowledge
Essential
- Degree or equivalent experience within workforce development e.g. education, work experience, careers, voluntary services.
- An understanding of the locality served by the Health Board and its social and economic character, including barriers faced by volunteers and work experience candidates in accessing opportunities
Desirable
- Project Management qualification
- Advice and Guidance or Careers Coaching qualifications or experience.
Experience
Essential
- Experience in building and facilitating internal and external network, partnerships and relationships
- Proven engagement experience and exceptional communication skills
- IT skills including use of Microsoft Office
Desirable
- Experience within NHS
- Experience delivering training
- Careers advice and development experience
- Experience in working with third sector services
Other
Essential
- Ability to work on own initiative, whilst being an effective member of a team
- Ability to travel between sites in a timely manner
- Flexible approach to the needs of the service
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Degree or equivalent experience within workforce development e.g. education, work experience, careers, voluntary services.
- An understanding of the locality served by the Health Board and its social and economic character, including barriers faced by volunteers and work experience candidates in accessing opportunities
Desirable
- Project Management qualification
- Advice and Guidance or Careers Coaching qualifications or experience.
Experience
Essential
- Experience in building and facilitating internal and external network, partnerships and relationships
- Proven engagement experience and exceptional communication skills
- IT skills including use of Microsoft Office
Desirable
- Experience within NHS
- Experience delivering training
- Careers advice and development experience
- Experience in working with third sector services
Other
Essential
- Ability to work on own initiative, whilst being an effective member of a team
- Ability to travel between sites in a timely manner
- Flexible approach to the needs of the service
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
